Pre-Call Specialist

About the Role

We’re looking for a Pre-Call Specialist to join our team and help us prepare leads for follow-up appointments. This is a very teachable, entry-level role that’s perfect if you're a strong communicator, eager to grow, and ready to deliver a professional experience—even in short, simple calls.

🔍 What You’ll Be Doing:

• Make outbound calls to contacts to leave brief messages or confirm information

• Inform homeowners that someone will visit their property to take photos

• Conduct quick interviews about to collect important details.

• Log call outcomes accurately and report relevant info

• Ensure all scheduled contacts are called during key windows.

✅ What Will Make You Successful

• Professional communication style and tone

• Advanced English skills (C1 Level).

• Strong sense of responsibility and follow-through

• Ability to stay focused and sound natural (not robotic)

• Comfortable following scripts and adapting as needed

💡 Nice to Have (But Not Required)

• Experience in call centers or as a BDR

• Familiarity with CRMs or basic call logging systems

• A professional, reliable work environment at home

🌟 Why Join Us?

• Simple but impactful role – great way to enter a growing industry

• Friendly team and supportive training

• Opportunity to grow into more advanced positions

• Fully remote and flexible hours – as long as you hit your call windows, your day is yours

• Work with a team that values presentation, professionalism, and potential