Account Director
Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.
GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.
The Position
We are seeking an accomplished Account Director to join our Enterprise team. This role focuses on developing strategic client relationships, driving revenue growth, and leading the entire sales process—from prospecting and consultative selling to contract negotiation and legal review.
This is a hybrid role- 1 day/week required in office.
Key Responsibilities
- Drive revenue growth through proactive business development, generating and managing your own client pipeline.
- Conduct consultative sales, engaging with senior executives to understand their needs and position GA's solutions effectively.
- Lead the creation and delivery of compelling sales presentations and proposals.
- Manage the end-to-end sales process, including negotiation, contract management, and legal review.
- Collaborate with internal teams, including Product, Marketing, Legal, Finance, and Delivery, to ensure client success.
- Maintain a deep understanding of GA’s products, services, pricing, and policies.
- Accurately maintain pipeline data and forecast sales performance using Salesforce.com.
Qualifications
- Minimum of 5 years of successful sales experience, ideally in enterprise sales.
- Proven ability to lead and close complex sales cycles, including contract negotiation and legal management.
- Experience engaging with senior decision-makers (SVP, C-suite) in large organizations.
- Track record of success with complex RFPs and strategic account management.
- Strong communication, interpersonal, and negotiation skills.
- Entrepreneurial mindset, with a proactive approach to business development.
- Proficiency with Salesforce.com for pipeline management and reporting.
- Ability to travel up to 20% of the time.
- A strong hunter, who is used to sourcing their own leads, cold calling, prospecting and using a tech stack including Salesforce, Outreach, and Sales Navigator.
- Demonstrable experience winning and expanding Public Sector Accounts valued at over £1m highly desirable.
- A background in tech education/upskilling sector experience highly desirable.
- Fluency in English (additional languages are a plus).
Core Competencies
- Business Insight
- Effective Communication
- Negotiation Skills
- Customer Focus
- Results Orientation
- Strategic Thinking
- Adaptability
- Problem-Solving
This position is ideal for a driven sales professional with a proven track record in complex enterprise sales and the ability to independently manage client relationships, from initial engagement through to contract negotiation and closure.
Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.
United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.