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Privacy Policy

Last updated: October 24, 2025

1. Introduction

HireHere ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy applies to all users of HireHere, including job seekers (candidates) and employers (companies). By using our service, you agree to the collection and use of information in accordance with this policy.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are located in the European Union, you have specific rights regarding your personal data as outlined in this policy.

2. Information We Collect

2.1 Information You Provide to Us

For Candidates:

  • Account information: name, email address, password
  • Profile information: skills, experience, location, job preferences
  • Resume/CV and cover letter (if uploaded)
  • Job application data and application history

For Companies:

  • Account information: company name, email address, password
  • Company profile: description, size, location, website, logo
  • Contact information: billing address, phone number
  • Job posting content and details
  • Payment information (processed securely through Stripe)

2.2 Information Collected Automatically

When you use our service, we automatically collect:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Data: Pages viewed, time spent on pages, clicks, search queries
  • Location Data: Approximate location based on IP address
  • Cookies and Similar Technologies: See our Cookie Policy below

2.3 Information from Third Parties

We may receive information from third-party services such as authentication providers, payment processors (Stripe), and analytics services (Google Analytics). We do not control how third parties collect or use your information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our service: Create accounts, display job listings, process applications
  • Personalize your experience: Recommend relevant jobs based on your profile and preferences
  • Process payments: Handle job posting payments and refunds
  • Communication: Send notifications, updates, and marketing communications (with your consent)
  • Improve our service: Analyze usage patterns, fix bugs, develop new features
  • Security and fraud prevention: Detect and prevent unauthorized access, spam, and fraudulent activity
  • Legal compliance: Comply with legal obligations and enforce our Terms of Service
  • Analytics: Understand how users interact with our platform using Google Analytics

3.1 Resume Processing with AI Services

Important: When you upload your resume or CV, we use third-party artificial intelligence services to automatically extract and analyze information from your document to improve job matching recommendations.

Specifically, we use Anthropic's Claude API to:

  • Extract skills, experience, and qualifications from your resume
  • Identify job titles, companies, and education details
  • Determine your experience level and industry expertise
  • Create structured data to power our job recommendation algorithm

Your privacy matters:

  • Your resume is processed only for the purpose of improving job recommendations
  • Anthropic does not train their AI models on data submitted through their API
  • We never share your resume with employers or third parties without your explicit permission
  • You can delete your resume and all extracted data at any time from your profile
  • The processing happens automatically in the background after upload

3.2 Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

  • Consent: When you agree to receive marketing communications or use optional features
  • Contract: To provide our services as outlined in our Terms of Service
  • Legitimate interests: To improve our service, prevent fraud, and ensure security
  • Legal obligation: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Employers: When you apply for a job, we direct you to the employer's application system. We track that you clicked to apply but do not share your profile unless you explicitly submit it through their system
  • Service Providers: We share data with trusted third-party providers who help us operate our service:
    • Stripe for payment processing
    • Google Analytics for website analytics
    • Google AdSense for advertising
    • Hosting and infrastructure providers
  • Legal Requirements: When required by law, court order, or government investigation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information with third parties

5. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our service.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for basic functionality like authentication and security
  • Analytics Cookies: Help us understand how users interact with our platform (Google Analytics)
  • Marketing Cookies: Used to display relevant advertisements (Google AdSense)
  • Preference Cookies: Remember your settings like theme preference (light/dark mode)

5.2 Managing Cookies

You can control cookie preferences through our cookie consent banner that appears on your first visit. You can also manage cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our service.

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

6. Your Rights and Choices

Under GDPR and other data protection laws, you have the following rights:

6.1 Access and Portability

You have the right to request a copy of the personal data we hold about you. You can also request that we transfer your data to another service (data portability).

6.2 Correction and Update

You can update your profile information at any time through your account settings. If you notice any inaccuracies, please let us know so we can correct them.

6.3 Deletion (Right to be Forgotten)

You have the right to request deletion of your personal data. You can delete your account through account settings or by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Object to Processing

You can object to certain types of data processing, such as marketing communications or data processing based on legitimate interests.

6.5 Restrict Processing

You can request that we limit how we use your data while we verify its accuracy or investigate your concerns.

6.6 Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before consent was withdrawn.

6.7 Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers (Stripe)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account Data: Retained while your account is active and for a reasonable period after deletion to prevent re-registration fraud
  • Job Postings: Retained for the duration of the posting plus archival period for analytics
  • Payment Records: Retained for tax and accounting purposes as required by law (typically 7 years)
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely
  • Logs and Security Data: Retained for security and fraud prevention purposes (typically 90 days)

When we no longer need your data, we will securely delete or anonymize it so that it cannot be linked back to you.

9. International Data Transfers

HireHere operates primarily in the European Union. However, some of our service providers may be located outside the EU. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Privacy Shield certification (where applicable)

Our payment processor, Stripe, is certified under relevant data protection frameworks and maintains appropriate security measures for international data transfers.

10. Children's Privacy

HireHere is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete that information.

If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our servers.

11. Third-Party Services

Our service uses the following third-party services that may collect and process your data:

We encourage you to review the privacy policies of these third-party services to understand how they collect and use your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Updating the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HireHere Data Protection Officer

Email: privacy@hirehere.me

Data Subject Requests: dpo@hirehere.me

General Support: support@hirehere.me

We will respond to your request within 30 days as required by GDPR. For urgent matters, please indicate this in your email subject line.

By using HireHere, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.