Account Manager

What to know

Steering fundraising clients and projects to achieve greatness. Looking for a Account Manager experienced in delivering digital marketing projects, to help lead a large global UN account working in partnership with the strategy and creative team.  Initially,  the Account Manager would be responsible for managing the paid media and creative services in 4 key markets: Denmark, Italy, UK, Switzerland.

The Account Manager will be responsible for building client relationships; service and grow the accounts. As they lead programmes and projects, they will manage resources within and outside Blue State to meet the objectives of clients, developing plans to make these objectives possible, setting (and exceeding) expectations.They will oversee the creative and strategic services we offer clients. They’ll lead meetings—both client-facing and internal—and produce follow-up documentations,  project proposals including financials, and scopes for a variety of digital projects.

The company

Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency and has 150+ employees in the US and London.

A day in the life

• Drive leadership on accounts ensuring you have a clear view of clients’ objectives and organisational context
• Consult with clients on project needs and status, and develop trusted relationships with key client stakeholders
• Lead projects and wider accounts ensuring we’re adding value in work delivered while continually evolving the partnership
• Plan, schedule and estimate costs, managing the day-to-day running of creative and delivery teams - facilitating and leading productive teams and conversations
• Have a clear view on Blue State’s vision, working closely with new and existing organisations to help them understand the value we can add and potential opportunities to work together from first contact to contract
• Have a finger on the pulse of cutting-edge developments taking place in tech and digital organizing - inviting opinions from peers and sharing our point of view with clients

The team 

At Blue State, our accounts team is at the heart of everything we do. We relish the challenges that have never been solved. We are close partners with our clients, understanding their needs, worries and hopes and translating that into inspirational charges for our creative teams. We are intensely curious and love new digital platforms, tools and social networks. Our energy and our passion is contagious.

What we offer

• Unlimited time-off (inclusive of sick, personal, and vacation days)
• $1,250 annually in professional development funds (local equivalent)
• Fully subsidised health and dental insurance for employees (subject to tax)
• Generous pension match via salary sacrifice
• Generous paid holiday schedule
• Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures
• Group Income Protection (GIP)
• Group Life Assurance (GLA)
• Optional holiday travel insurance
• Pre-tax season ticket loans
• Cycle to work (up to £2000)
• Remote work flexibility

We approach in-office working with a hybrid model, with presence in our office required at two days per week.

Some things we're looking for

• 4-6 years of experience in Digital Account Management or Digital Fundraising 
• Great understanding of digital marketing, particularly on paid media, fundraising, content, CRM, or data. 
• Must be good with managing multiple projects at once
• Thrives in a fast moving environments and able to pivot in line with real world events / emergencies / changing requirements.
• Must have a passion and some level of experience with nonprofit/charity fundraising and marketing - ideally through paid digital advertising but general awareness of how fundraising and direct response campaigns work is desirable.
• Problem solving, proactive solution focussed mindset 
• Experience managing and aligning multiple stakeholders; and facilitating meetings. 
• Project Management Experience: being able to effectively brief teams and managing multiple projects at once from start to finish
• Strong communication skills (both internally and externally) 
• Great presentation skills (both making decks and presenting to stakeholders)
• Highly organised and detail oriented
• Experience working with digital fundraising or marketing for nonprofits 
• Understanding of digital agency processes (either having worked in a digital agency or having directly managed the relationship with the agency) 
• Great collaborator with empathy, communication, respect as core values
• Able to navigate high level conversations, including difficult ones when needed
• Experience nurturing client relationships and upselling. Knowing when to challenge clients and spotting opportunities

At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.

Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at recruiting@bluestate.co with the subject line: Accommodation Request to get started.