Hopae

Account Manager - eID (Japanese Speaker Only)

Hopae Remote 32 days ago
sales

🌍 About Hopae

At Hopae, we’re building the world’s most trusted digital identity platform — private, secure, and built for real life.

We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers.

Our technology powers instant, privacy-first verification for people and businesses worldwide — across fintech, credentials, supply chain, and gaming.

Backed by top global investors, Hopae operates across Seoul, Paris, and San Francisco, bringing together exceptional talent from over 10 nationalities.

We move fast, think globally, and build products that define the future of identity.

💡 Why You’ll Love It Here

  • Global DNA: Work with exceptional peers across Seoul, Paris, and San Francisco

  • High Impact: Build technology shaping the global trust and identity landscape

  • Ownership Culture: No micromanagement — full trust, full accountability

  • Elite Standards: Work fast, learn fast, and grow with world-class peers

  • Inclusive & Respectful: 10+ nationalities, diverse perspectives, one vision

  • Growth Mindset: Access mentorship, leadership visibility, and continuous learning

🎯 What You Will Do

Hopae is looking for an Account Manager – eID to drive our efforts in gaining and maintaining access to government and enterprise electronic identity (eID) systems worldwide, while also owning key enterprise customer relationships in Japan. You’ll be the go-to expert bridging regulatory access, compliance, and customer success—ensuring smooth integrations, trusted partnerships, and market growth.

  • eID Program Management

    • Coordinate and deliver Hopae’s initiatives to gain and maintain access to eID systems across regions such as EU, APAC, LATAM, US, and Africa.

    • Oversee project timelines, cost structure, documentation, and cross-team collaboration to keep eID integrations compliant, operational, and scalable.

    • Act as the regional eID expert for internal teams, regulators, and partners.

  • Enterprise Account Management (Japan focus)

    • Serve as the primary point of contact for enterprise customers in Japan.

    • Deliver product demos, manage inbound inquiries, and build trusted customer relationships.

    • Ensure smooth communication between Japanese clients and internal teams, providing localized support.

    • Own the full sales cycle, maintain accurate CRM pipeline data, and identify market trends/opportunities.

    • Contribute market-entry strategies and cultural insights to strengthen our go-to-market approach.

🧠 Who You Are

  • Native-level Japanese and fluent English (required). Other languages such as Arabic, Spanish, German, or Portuguese are a strong plus.

  • 2–5 years in B2B SaaS, identity, compliance, or privacy-first tech. Experience in enterprise account management or sales with Japanese clients is highly valued.

  • Comfortable working across time zones in async-first environments.

  • Able to thrive in fast-paced, high-trust settings and take ownership without waiting for direction.

  • Culturally fluent in Japanese business practices and customer expectations.

  • Strong communicator, able to simplify complex compliance/regulatory topics for diverse stakeholders.

  • Background in digital identity, security, or blockchain-related technologies.

⚡️ Fast Facts

  • 💰 $6.5M+ raised from top global investors

  • 📦 2.6M+ downloads of our sd-jwt-js library

  • 🌍 10+ nationalities across 3 hubs

  • 🔬 82 eID research projects completed

  • 🌐 3 projects accepted into the OpenWallet Foundation

🎁 Benefits

  • Unlimited PTO

  • Remote-friendly work model

  • Real ownership from Day 1

  • High-impact, global product

  • Multicultural, respectful team

🧭 Interview Process

  1. Recruiter Intro Call (30 min) – Get to know Hopae

  2. Functional or Technical Interview (45 min) – Dive into your skills

  3. Culture Fit Conversation (45 min) – Collaboration & alignment

  4. Offer 🎉

Note: The process may vary slightly depending on the role.

🚀 Ready to Join?

Whether you’re coming home after years abroad or looking for your next global challenge from Korea — Hopae is the right place for you.

Apply now and help us build the future of trusted digital identity from Seoul.

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