Account Manager - Enterprise
Account Manager, Enterprise
We are an applied AI lab building end-to-end software agents.
We're the makers of Devin, the first AI software engineer. Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals.
Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.
Building Devin is just the first step—our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real-world tasks, apply to join us.
About the Role
As an Enterprise Account Manager, you will own and grow a portfolio of Cognition's enterprise customer relationships. You'll be responsible for driving usage across new use cases and business units, and ensuring customers realize maximum value from Cognition’s suite of engineering products - Devin, Windsurf, Review, and more. You will operate as an embedded member of the enterprise sales team, working closely with leadership, engineering, and product teams to deliver exceptional customer outcomes.
You'll manage a book of enterprise accounts and own a revenue number driven by renewals and expansion. Success in this role requires building deep, trusted relationships with technical stakeholders, understanding their evolving needs, and positioning Cognition’s suite of products as a critical part of their engineering workflow.
Successful candidates will have experience managing client-facing relationships with technical audiences in enterprise settings and exhibit the drive and customer obsession required to win consistently in a fast-paced, high-intensity environment.
In this role, you will:
Own a book of enterprise customers, serving as their primary point of contact and trusted advisor
Drive revenue through renewals and expansion, owning a combined quota
Identify and execute expansion opportunities - deploying Cognition’s products across new teams, use cases, and business units within your accounts
Navigate layered customer organizations including working directly with engineering leaders, Tech and AI executives, procurement, and legal stakeholders
Deeply understand each customer's technical pain points, priorities, and roadmap to maximize adoption and value realization
Build strong, long-term partnerships with customers, obsessing over their health and success
Discover new use cases within your customers' organizations and share feedback with product and engineering teams to shape Devin's development
Partner closely with Account Executives and cross-functional teams to deliver a seamless customer experience
Focus on results - drive retention, growth, and consumption of Cognition’s products through our customer bases
Requirements for the role:
3+ years of enterprise sales, account management, or sales engineering experience
Experience owning client-facing relationships with technical audiences in enterprise settings
Demonstrate a track record of driving renewals and expansion revenue
Technical acumen - you can understand complex technical problems and articulate how Devin addresses customer needs
Thrive in ambiguous and rapidly changing environments - you're willing to move fast and quickly grow in scope and responsibility
Customer-obsessed mindset with a passion for building lasting partnerships
You might excel if you…
Have experience with AI tooling, developer tools, or infrastructure software
Were a software engineer or sales engineer, or studied computer science, but moved into customer-facing roles
Successfully drove large expansion deals within complex enterprise accounts
Previously worked at a high-growth startup and thrive in fast-paced environments
Are a tinkerer and power user of AI tools
Are a competitive, highly ambitious person who loves working in high-intensity environments
This role is onsite in NYC, SF, or Austin.