Account Manager - Spain
As Akur8 continues to expand, and we recently opened a new office in Madrid, we’re looking for an Account Manager with a strong expertise in sales and account management or related client facing roles to help continue our growth in Spain with a focus on developing our existing book of business through upsell and cross-sell opportunities.
You’ll join the Spain sales team, whose mission it is to drive revenue growth for Akur8. You will be accountable for net new recurring revenue on your list of accounts and for renewing existing revenue.
Your main responsibility/ies shall be to manage an existing book of business, including renewals and upsell opportunities, and you can expect to contribute to our continuing success by:
Securing 100% client retention through successful renewals
Increasing revenues through upsell and cross-sell opportunities
Ensuring client satisfaction and long term growth with Akur8
Owning a revenue target that will directly contribute to the Spain, and company, revenue objectives.
As an Account Manager, your typical set of missions include:
Act as the primary point of contact for a named list of accounts and establish relationships with key decision makers.
Drive renewals and retention, ensuring high customer satisfaction and long-term success.
Lead upsell and cross-sell opportunities to maximize account value - this includes leading the full sell cycle from opportunity identification, pilot management to contract negotiations and signature.
Develop a deep understanding of client needs and collaborate with internal teams to deliver outstanding customer support.
Monitor key account health indicators to mitigate risks and prevent churn.
Maintain accurate records of account activities, using CRM tools and reporting on customer insights.
You will be based out of our office in Madrid, but travelling frequently for business development events or client meetings.
We're looking for motivated individuals with several years of experience in sales and a strong interest in technology, eager to grow their skills in SaaS solutions. Ideal candidates have a passion for challenges, new market ventures, fast moving organizations and out of the box thinking.
EDUCATIONAL / PROFESSIONAL EXPERIENCE
You have between 6+ years of professional experience in sales, account management, partnerships or consulting.
You have worked in a high-growth B2B technology company.
Bachelor’s degree or higher preferred.
Experience managing Enterprise contracts
HARD SKILLS
You have a track record of hitting and achieving quota.
You have proven experience in managing client relationships
You have experience in handling contract negotiations
You know how to build an effective and actionable account business strategy
You are familiar with sales protocols and SaaS company processes, use of CRMs, Slack communication, multi-teams interactions.
You understand how to work with technical teams and navigate a global company.
SOFT SKILLS
You are empathetic, humble and trustworthy
You have a capacity for detailed analysis and for converging to detailed and actionable plans
You are flexible and adaptable. You are comfortable dealing with multiple and constantly new topics
LANGUAGE SKILLS
Excellent verbal and written communication skills in Spanish and English.
Comfortable working in a multicultural and international environment.
BONUS SKILLS / EXPERIENCE
Insurance industry experience highly desirable
Experience working at a SAAS company
Technical fluency on topics such as cloud architecture, API and integration, IT project delivery is a big plus.
IMPORTANT: You must possess an employment status that will allow work from our offices in Spain.
As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion.
But it’s not all work, you’ll also be part of a dynamic team that enjoys spending time together and having fun, including karaoke, team lunches, playing sports as well as the occasional ‘happy hour’.
In addition to this, we will provide you with:
Competitive salary + annual bonus
Commuter benefit
Gym membership
IT equipment allowance
Professional development & trainings
Team fun: regular company gatherings and team events