Account Manager

About the Role

Stacker is seeking an experienced Account Manager to oversee clients and own retention. As a member of the account management team, you’ll report to the Head of Accounts and be directly responsible for the end-to-end client experience including onboarding, performance analysis, and renewal.

You will be assigned to a book of business and expected to carry a renewal goal per quarter which includes opportunities for upselling and overperformance.

The ideal candidate is a collaborative, sales-focused Account Manager who is energized by owning performance narratives. Experience in MarTech is welcome but not required; what matters most is your understanding of performance metrics, and working seamlessly with internal teams to deliver exceptional client outcomes.

This is a unique opportunity to join a high-growth business unit on the ground floor and have a meaningful impact on our customers and the company’s long-term success.

About Stacker

Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.

As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.

Responsibilities

• Oversee post-sale account management for Stacker clients, including onboarding, campaign execution, asset delivery, and reporting.

• Own a book of business with renewal and upsell responsibility

• Track and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console).

• Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence.

• Provide strategic recommendations to improve performance and help clients exceed their content goals.

• Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution.

• Proactively identify opportunities to expand client value, increase retention, and grow your book of business.

Requirements

• 4+ years in account management, client success, digital strategy, content marketing, or SEO (Martech or performance-focused experience strongly preferred)

• Working knowledge of content SEO fundamentals, content marketing workflows, and/or digital marketing strategies.

• Strong relationship-building skills and the ability to lead day-to-day client communication.

• Tech-forward mindset with comfort navigating analytics platforms and performance dashboards.

• Excellent interpersonal and communication skills.

• Proactive, resourceful self-starter with strong prioritization and organization abilities.

• Detail-oriented and committed to high-quality execution.

• Passionate about digital media, content marketing, or journalism.
  

Why Join Us?

We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.

Perks & Benefits

💸 Equity Program

🏖 Unlimited PTO

🏡 100% Remote

👶 3 Months Paid Parental Leave

💰 401(k) Match

🏥 Full Health & Dental Coverage

🛡️ Life Insurance & Short-Term Disability

🎉 Awesome Team Culture, Events & Retreats

We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.