Account Manager

About Vibe

At Vibe.co, we’re shaping the future of advertising by helping brands connect with audiences in more human, data-driven, and measurable ways. Our platform brings together creativity, technology, and automation to make ad experiences more relevant, efficient, and impactful — across every screen, including CTV.

We’re growing fast- our goal is to 2.5x revenue in 2026. We’re a small, high-performing team that values clarity, speed, and execution. We move quickly, experiment relentlessly, and take pride in content that doesn’t just inform — it converts.

This is a 7-10 week contract position.

Your mission:

As an Account Manager, your mission is to ensure the success of our enterprise clients through effective campaign management, optimization, and strategic account growth. You will play a critical role in driving the success of our clients’ campaigns by analyzing performance data, optimizing for KPIs, and developing tailored strategies. Beyond maintaining performance, you will be responsible for proactively identifying opportunities to grow accounts—expanding budgets, increasing usage, and driving revenue in alignment with our broader business targets. Your role will involve managing large accounts, diving deep into data, and taking ownership of performance outcomes.

Your daily objectives:

• Manage the planning, execution, and optimization of programmatic campaigns for our enterprise clients.

• Analyze campaign performance data to identify trends, optimize campaigns, and recommend strategies to maximize ROI for your clients.

• Serve as a strategic advisor to clients, explaining campaign performance, suggesting next steps, and identifying opportunities to scale budgets or upsell services.

• Proactively identify and act on growth opportunities within your portfolio, including expanding campaign scope, increasing spend, and upselling new products or solutions to help drive overall account and company growth.

• Conduct regular client calls to review performance metrics, discuss optimization strategies, and ensure client satisfaction.

• Collaborate with internal teams to troubleshoot issues related to the platform or campaign performance, ensuring timely and effective problem resolution.

• Take over account responsibilities from the sales team post-sale, leading onboarding calls, setting up campaign strategies, and ensuring a smooth transition for new clients.

• Partner with sales to foster long-term relationships, contributing to both client retention and growth by meeting monthly revenue and retention goals.

• Be a key product expert and trusted resource for clients and internal teams, taking the initiative to investigate and solve complex issues related to campaign performance and platform bugs.

We’d love to work with you if:

• You have at least 3 years of experience in performance marketing, with a strong focus on programmatic advertising and app clients.

• You have hands-on experience managing programmatic campaigns, ideally in CTV environments.

• You are analytical and data-driven, able to deep dive into campaign results and provide insights for optimization and strategy.

• You have excellent communication skills and can confidently explain campaign performance, make recommendations, and upsell to clients.

• You thrive in a fast-paced environment and are able to work independently, managing your portfolio with minimal supervision.

• Problem-solving is second nature to you—you’re technically savvy, love investigating platform bugs, and can identify solutions to complex issues.