Account Sales Team Lead

🏡This is a hybrid role. The Account Sales Team works from our Brighton office 3 days a week.

What you'll be doing

As an Account Sales Team Leader, you’ll lead a high-performing team of Account Sales Managers responsible for driving growth and retention across a portfolio of high-value SME customers.

This is a commercial leadership role with real ownership. You’ll be accountable for customer spend growth, team performance, and continuously improving how we serve and scale our most valuable accounts.

You’ll coach, challenge, and develop your team while using data, insight, and experimentation to improve results — not just maintain them.

• Commercial Leadership
  • Owning performance across a portfolio of high-value SME customers, ensuring we are front-of-wallet and maximising long-term spend
  • Translating wider business strategy into clear priorities, targets, and behaviours for your team
  • Balancing short-term results with long-term customer value
    
    
• People Leadership
  • Leading, mentoring, and developing a team of Account Sales Managers
  • Running structured coaching, 1-2-1s, and performance reviews that drive real improvement
  • Creating a high-performance culture built on accountability, clarity, and trust
    
    
• Performance & Analytics
  • Reviewing performance through KPIs, dashboards, and workflow analytics
  • Identifying trends, gaps, and opportunities — then acting decisively
  • Setting clear daily, weekly, and monthly targets and holding the team to them
    
    
• Process & Improvement
  • Owning and evolving playbooks, processes, and tools that help the team scale
  • Acting as a key advocate for customer-led improvements, using insight to influence change across the business

We're looking for

This role is likely to suit someone who:

• Has 5+ years’ experience in sales, ideally within financial services, B2B, or SME-focused environments
• Has led high-performing sales or account management teams and can evidence results
• Is commercially sharp and comfortable owning numbers, not just managing people
• Is highly data-driven and comfortable using insight to shape decisions
• Thrives in environments where expectations are high and change is constant
• Is motivated by building something better, not just running what already exists

📈Check out the development opportunities in the Sales team.

Great Work Deserves Great Perks

We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

🏥 Private Healthcare including dental and opticians services through Vitality

✈️ Worldwide travel insurance through Vitality

🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)

👛 Salary Sacrifice Pension Scheme up to 7% match

🏖️ 28 days holiday (plus bank holidays)

📖 Annual Learning and Wellbeing Budget

👪 Enhanced Parental Leave

🚲 Cycle to Work Scheme

🚂 Season Ticket Loan

💬 6 free therapy sessions per year

🐶 Dog Friendly Offices

🍫 Free drinks and snacks in our offices