Advisory Operations Manager
About Savvy Wealth:
Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don’t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work.
Savvy is changing that. We’re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients.
We’ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who’ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more.
Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We’ve surpassed $2.2 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale!
The Role
The Advisory Operations Manager will play a foundational role in shaping the operational backbone of Savvy’s tech-enabled wealth management business. In this high-impact role, you will operate in a highly dynamic environment, responsible for overseeing the systems, processes, and relationships that support Savvy’s Advisor team and end clients. Additionally, you will collaborate closely with the Product, Engineering, Design and Compliance, to continuously ensure operational excellence across all systems.
Responsibilities
Billing: Manage daily new account billing setup and partner with team lead to manage the monthly billing process, ensuring accuracy and timeliness.
Oversight of Reporting Systems: Ensure data integrity and effective management of Savvy’s internal reporting systems.
Custodian Relationships: Oversee and maintain relationships with custodians (Schwab, Fidelity, Interactive Brokers), helping drive administrative functions and onboarding new custodians as necessary.
Special Projects: Act as the project manager for special initiatives, including advisor transitions and system unlocks.
Efficiency Improvements: Drive continuous improvements in operational efficiency, implementing best practices across advisory operations.
AI Adoption: Identify opportunities to apply AI and automation within advisory operations to improve process efficiency, data quality, and overall operational effectiveness.
Must Have
3+ years of experience in Advisory Operations within a Registered Investment Advisory (RIA) firm, with a strong understanding of industry standards and best practices.
Hands-on experience with key wealth management platforms and custodians such as Orion, AdvicePay, Schwab, and Fidelity, with the capability to manage and optimize these systems for seamless operations.
Strong leadership and communication skills, capable of driving cross-functional collaboration with Product, Compliance, and Advisory teams to implement systematic improvements and solve complex operational challenges.
Experience in managing and executing billing processes, with a demonstrated ability to ensure accuracy and efficiency in financial operations.
Ability to leverage AI and automation in daily processes and in projects
Proven ability to manage relationships with custodians and third-party vendors, ensuring smooth administration and onboarding of new partners.
A proactive mindset with a passion for ownership and accountability, eager to make a meaningful impact on the firm’s growth and operational success.
Enthusiasm for working in the fintech space, with a desire to be at the forefront of innovation in wealth management technology.
Ability to thrive in a fast-paced, high-pressure environment, managing multiple projects and deadlines effectively while maintaining attention to detail.
Benefits:
Competitive salary and equity package
Unlimited PTO + paid company holidays
Access to holistic medical, dental, and vision plans
Company 401(k), Commuter, and HSA/FSA plans
NYC office in the heart of Manhattan
Lunch and snacks provided in the office
Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)