AI Integration Specialist (Mid-Level, Full-Time)
About Assistantly
Assistantly places exceptional support talent into fast-moving companies where customer experience is mission-critical. As part of our evergreen Customer Support roster, you’ll be matched with businesses that need dependable, proactive, resourceful specialists who can communicate clearly and solve problems quickly.
You’re supported with coaching, clear expectations, and long-term placement — not short-term tickets.
This isn’t freelance or temporary work. It’s a long-term career pathway designed for impact, stability, and advancement.
About the Role
This role sits inside a fast-moving, high-accountability environment where AI is actively being explored, tested, and implemented across business functions. Work is delegated through outcomes, not step-by-step instructions — you are expected to take direction, translate it into execution, and close the loop independently.
You will operate across multiple workflows and business models, requiring flexibility, strong judgment, and the ability to quickly understand different operational contexts. Communication is constant and direct. You must be able to clearly explain ideas, push thinking forward, and translate technical concepts into practical use cases.
Trust is built through speed, clarity, and ownership. Following through without being chased, bringing solutions instead of questions, and proactively identifying opportunities to apply AI in meaningful ways are critical. Trust is broken by passivity, surface-level understanding, or relying on tools without understanding their real application.
The strongest operators in this role are:
- Naturally proactive and take ownership without waiting for direction
- Comfortable operating across different industries and business models
- Able to clearly explain AI concepts in practical, business-focused terms
- Curious and consistently learning — not just aware of tools, but how they are applied
- Strong communicators who can confidently engage in real conversations
- Resourceful and solution-oriented when faced with ambiguity
This is a fast-paced, communication-heavy environment built for operators who think, execute, and adapt quickly.
Requirements
Responsibilities
This role owns the identification, translation, and execution of AI-driven solutions across business workflows.
- Evaluate business processes and identify opportunities for AI integration
- Translate AI capabilities into clear, practical business applications
- Design and implement AI-driven workflows across different use cases
- Test, refine, and optimize AI tools for performance and usability
- Stay current with emerging AI tools, trends, and capabilities
- Communicate AI strategies and recommendations clearly to stakeholders
- Manage multiple workflows or business contexts simultaneously
- Document processes, integrations, and outcomes for repeatability
- Continuously improve systems based on results, feedback, and evolving tools
Non-Negotiables
- 3+ years of experience working across multiple businesses, clients, or industries
- Strong understanding of AI tools and integrations with real-world application
- Ability to clearly explain AI concepts in fluent, professional English
- Proven ability to translate technical capabilities into business outcomes
- Experience managing multiple workflows or clients simultaneously
- High ownership mindset with strong follow-through
- Strong communication skills — confident, clear, and conversational
- Must be proactive, resourceful, and solution-driven
Benefits
Benefits
- Competitive salary
- Paid US holidays
- Paid wellness days
- Health & wellness allowance
- Monthly profit sharing
- Upskilling in customer experience, communication & AI tools
- Long-term placement opportunities
- Dedicated Success Manager for coaching and growth