Already living in Greece Dutch Customer Care roles for Frozen goods Department

Join Patrique Mercier Recruitment By Cyriel in an exciting opportunity for Dutch-speaking individuals who are already based in Greece! We are currently recruiting for customer care roles within a well-established frozen goods company. In this position, you will engage with Dutch-speaking customers, helping them with inquiries related to products and services. As a vital part of the customer care team, you’ll have the chance to contribute to the satisfaction of our clients while working in a friendly and supportive environment.

Your Responsibilities

• Provide high-quality customer service assistance to Dutch-speaking clients through phone, email, and chat.
• Address customer inquiries regarding frozen products and resolve issues in a timely manner.
• Maintain clear and positive communication with customers to ensure their needs are met.
• Document and log customer interactions to improve service quality.
• Work collaboratively with fellow team members to achieve customer satisfaction goals.
• Partake in ongoing training to stay informed about product offerings and best practices in customer service.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Must be currently residing in Greece.
• In possession of AMKA and AFMI
• Enthusiasm for customer service and the retail environment.
• Previous experience in customer service is beneficial but not essential.
• Strong communication skills and a friendly disposition.
• Ability to work well in a team and adapt to a fast-paced work environment.
• A proactive attitude and problem-solving mindset.
• Willingness to grow and develop within the company.

Benefits

• Training & Career Development
• Work from Home
• No weekends
• Good Salary
• Additional Performance Bonuses
• Indefinite contract
• Work for Dutch company