Analyst, Invoicing (12 month Fixed Term Employment)

✨ One platform, a whole world of opportunity

The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.

We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has:

🌏 Built a distributed team of 400+ across 60+ countries

👩‍💻 Featured in Forbes as #9 in FlexJobs Top 30 Companies for remote jobs

🌈 Formed a diverse leadership team and a workforce that’s 60% female

🏆 Earned top employee engagement scores

🦄 Raised $286 million; valued at $1.2 billion

💚 Achieved B Corp status in 2023

Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply!

👩‍💻 The Role 

Please note that this is a 12-month, fixed-term employment contract.

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire (you?!) this role does require that you are based within -3 / +3 UTC timezones

We are looking for a detail-oriented Invoicing Analyst to join our dynamic team at Oyster. In this role, you will be responsible for overseeing the end-to-end invoicing process, ensuring accurate and timely invoice generation and reconciliation, while providing excellent support to our customers on all invoicing-related matters. The ideal candidate will possess a robust background in finance and accounting, coupled with exceptional analytical skills and excellent communication skills.

As an Invoicing Analyst, you will take ownership of the invoicing process and drive improvements. Your proactive approach will help identify areas for enhancement, allowing you to implement effective changes. Success in this role also depends on your ability to collaborate effectively with cross-functional teams, key stakeholders.

Key Responsibilities

• Ensure the preparation, verification, and timely issuance of accurate invoices, ensuring compliance with service agreements and internal policies.

• Respond to customer tickets related to invoicing, providing clear and professional support to ensure timely resolution.

• Escalate and follow up on unresolved disputes with senior management when necessary.

• Manage cash and credit allocation, ensuring proper application to customer accounts and coordinating with accounting as needed.

• Conduct regular and ad-hoc financial analysis and reconciliation, collaborating with different teams to ensure accurate invoicing

• Perform customer statement reconciliations, identifying and resolving discrepancies between invoices, payments, and account balances.

• Contribute to process improvements and automation initiatives to enhance efficiency and reduce manual workload in invoicing operations.

• Ensure compliance with relevant tax regulations (VAT, GST, etc.) as part of billing processes.

• Support the calculation and reporting of invoicing metrics and performance

• Constantly seek a deep understanding of the business to adapt invoicing practices to a dynamic and evolving environment.

• Stay updated on internal changes to products, services, or policies that could impact invoicing procedures.

Core Requirements

• 3+ years of experience in Finance Operations (including Accounts Receivable, Financial Accounting, Data Analytics, or Financial Analysis)

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field

• Proven experience with ERPs and AR software (e.g.,SAP, Oracle, NetSuite, CRM, billing platforms)

• Advanced proficiency in Microsoft Excel (sumif, index match, etc). Experience with Power Queries preferred.

• Strong analytical and problem-solving abilities, with keen attention to detail and accuracy

• Clear and concise communicator; both orally and in writing

• Process-oriented with the ability to quickly understand a process & improve upon it.

• Ability to handle independently multiple priorities in a dynamic, fast-paced environment, involving multiple stakeholders.

• [BONUS] Accounting qualification or a similar certification (e.g., ACCA, CPA, CIMA).

• [BONUS] Experience with BI tools like Tableau, Power BI, or QlikView for data analysis and visualization.

• [BONUS] Payroll experience

You'll also need

• A reliable home internet connection (or be able to get one)

• Fluent English language skills

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We make it happen. We drive change. We build and give trust, and we are a united team.

Our mission is to create a more equal world, one global hire at a time. Everything we do ladders up to our mission, and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. 

We embrace asynchronous communication and collaborative work and share our practices in the Oyster Public HQ to help other global teams learn from our experiences.

How YOU work

With diverse locations, cultures, and needs, we created How YOU Work; a program supporting your whole human experience at Oyster:

• Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.

• Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.

• Mental health support: Access Plumm, our mental well-being service.

• Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet. Spend it on a wide range of options; see the benefits catalogue for ideas.

• Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.

• WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.

✨ The best jobs should be available to everyone 

We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline.