Under the general direction of the Operations Manager of Animal Care and Control, the Animal Care Supervisor is responsible for planning, directing and overseeing the kennel operation of the Animal Shelter. This includes supervising Animal Care Attendants and ensuring the humane handling and proper husbandry of shelter animals while maintaining safe, sanitary and secure facilities for shelter animals and the public.
Examples of Important and Essential Duties:
Working conditions: Exposure to strong and/or unpleasant odors, including those from animal excrement, cleaning agents and chemical compounds, and frequent exposure to noise; lifting of equipment and objects up to 50 lbs.
Minimum Qualifications
Experience:
Two (2) years of hands-on experience as an animal care attendant or kennel attendant in an animal shelter, including one year training and supervising the work of staff.
License and Certification:
Possession of a valid California Driver’s License.
Successful completion of state-mandated euthanasia training and certification within one (1) year of hire.
Substitution:
Three (3) years of hands-on experience in the care, feeding and/or handling of animals in a facility that cares for and houses animals (e.g. veterinary hospital, boarding or pet day care facility, or pet store), working principally with dogs and cats, including two (2) years training and supervising the work of staff may substitute for the required experience.
Thirty (30) semester/forty-five (45) quarter units of coursework in an animal husbandry, veterinary science or a related program at an accredited college or university may substitute for one (1) year of the required non-supervisory experience.
Note(s):
Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
Verification:
Please make sure it is clear in your application exactly how you meet the minimum qualifications. Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Note: Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Selection Procedure/Examination Requirements
After application submission, candidates must complete all subsequent steps to advance in this selection process, which includes the following:
Supplemental Questionnaire (Weight 100%):
Candidates deemed to meet the minimum qualifications will be invited to participate in in a supplemental questionnaire examination designed to measure their relative knowledge, skills and abilities in job-related areas, which may include, but not be limited to: knowledge of principles and practices of supervising, training and evaluating staff; physical and behavioral characteristics of different species of animals as related to husbandry, proper housing, and common illnesses; symptoms of diseases common to domestic animals and wildlife and zoonotic biosecurity measures; and ability to [plan, direct, schedule and oversee the operation of the Animal Care Division; Human Relations Ability; and oral and written communication ability. A passing score must be achieved on the written examination in order to be ranked on the eligible list.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
To find Departments which use this classification, please see: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:
Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at rosalie.platzer@sfgov.org.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.