Annotation Operations Manager – Remote Team Leadership (Contract)
Lead a team of 20-40 remote annotators building speech datasets for next-generation AI
We're scaling our audio annotation operations and need an experienced team manager to oversee daily operations, quality control, and training for our growing freelancer workforce. You'll be the operational backbone ensuring our transcription projects deliver consistent, high-quality results while hitting ambitious volume targets.
What You'll Own Daily
Team Leadership & Management
Manage 20-40 remote freelance annotators across multiple concurrent audio transcription projects
Monitor individual and team performance across Data Plus, Label Studio, and SuperAnnotate platforms
Handle escalations, resolve workflow bottlenecks, and maintain team morale
Coordinate assignment distribution and workload balancing across annotators
Training Program Development
Design and deliver comprehensive onboarding programs for new annotators
Create training materials for Data Plus, Label Studio, and SuperAnnotate platform usage and transcription guidelines
Conduct regular calibration sessions to maintain quality standards
Develop skill-building workshops for complex annotation scenarios
Quality Assurance Operations
Manage QA team members who review annotator submissions
Establish and maintain quality control processes and sampling strategies
Analyze quality metrics and implement improvement initiatives
Handle quality escalations and corrective action plans
Platform Operations & Assignment Management
Monitor daily progress and assignment completion across Data Plus, Label Studio, and SuperAnnotate
Manage task distribution and deadline tracking across all platforms and active projects
Troubleshoot platform-specific issues and coordinate with technical support teams
Optimize workflow processes across platforms to maximize efficiency and output
Performance Reporting & Analytics
Generate weekly KPI reports covering hours annotated, quality percentages, and productivity metrics
Track team performance against targets and identify improvement opportunities
Present operational updates and recommendations to senior management
Maintain detailed records of team performance and project outcomes
Ready to lead the team building tomorrow's AI speech capabilities?
This is a remote contract position requiring immediate availability.