Apprentice Food & Beverage Reservations | AYANA BALI

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist in managing reservations for our food and beverage outlets
• Provide accurate information and assistance to guests regarding dining options, availability, and special requests
• Coordinate with other departments to enhance guest experience
• Process reservation requests accurately and in a timely manner
• Assist in managing the reservation system
• Maintain detailed records of reservations and guest preferences

Requirements

• Only for Indonesian Citizen
• Minimum of 1-year experience in the same position in a large luxury resort
• Excellent phone contact handling skills and exceptional active listening abilities
• Strong customer service skills and adaptability to interact with individuals of diverse personalities and backgrounds
• Ability to multitasking, prioritization, and efficient time management
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Food & Beverage, Hotel Management, or other relevant fields. Bachelor's degree is desirable