Area Manager (Klang Valley)
PRISM+ is one of Southeast Asia’s fastest-growing consumer electronics brands, and Malaysia is a key growth market. We are looking for a commercially driven Area Manager to lead and scale our Klang Valley retail operations across 5 outlets.
This is not a store manager role. This is a retail growth leadership role. You will own revenue performance, team capability, operational excellence and retail expansion execution — reporting directly to the Country Director. If you thrive in high-growth environments, enjoy building high-performance teams, and know how to translate footfall into revenue, we want to speak with you.
Responsibilities
- Drive revenue growth across 5 Klang Valley outlets with full P&L accountability for the retail channel
- Set, track and exceed monthly and quarterly sales targets
- Analyse sales trends, conversion rates, ATV, traffic patterns and SKU performance
- Identify risks early and implement corrective action plans
- Partner with management to design and execute retail campaigns, promotions and incentive structures
- Provide structured weekly and monthly performance reporting with actionable insights
- Lead, coach and develop a team of Store Managers and retail associates
- Build a strong performance culture anchored on accountability and service excellence
- Recruit, onboard and train high-potential retail talent
- Implement structured training for product knowledge and sales capability
- Manage workforce planning, scheduling and manpower optimisation
- Ensure operational compliance across all outlets (SOPs, reconciliation, audit readiness)
- Maintain best-in-class visual merchandising and brand presentation standards
- Oversee inventory planning, stock replenishment and sell-through optimisation
- Improve operational efficiency while maintaining customer experience standards
- Manage relationships with mall landlords and retail partners
- Negotiate exposure opportunities and marketing collaborations
- Ensure strong positioning within malls to maximise visibility and traffic
Requirements
- Bachelor’s Degree in Business, Marketing or related field
- Minimum 3–5 years of multi-store retail management experience
- Strong commercial acumen with proven track record of hitting and exceeding sales targets
- Experience in consumer electronics, lifestyle, or fast-growing retail brands preferred
- Data-driven mindset with strong Excel proficiency
- Comfortable working in a fast-paced, high-growth environment
- Strong communication skills in English; Mandarin and Malay are advantageous
- Prior experience managing landlord relationships in major malls