Assistant F&B Manager
5 Star Hotel Fodele Beach & Water Park Holiday Resort at Fodele, Heraklion, Crete wishes to hire for the upcoming season:
Assistant F&B Manager
Are you a dynamic and customer-focused professional with a passion for delivering exceptional dining experiences? Do you thrive in a fast-paced, luxury environment where attention to detail is paramount? If so, we have an exciting opportunity for you to join our prestigious 5-star hotel as a F&B Assistant Manager.
About Us: Fodele Beach & Water Park Holiday Resort lies in a unique location, on the exquisite sandy beach of Fodele. Our mission is to create an atmosphere that will make guests feel truly at home. Our people are the driving force for the provision of high-quality services. Our staff enjoys excellent working conditions and opportunities for personal development and professional advancement. The selection, evaluation, and training procedures for personnel, along with the system of compensation, rely on showcasing individual abilities and accomplishments.
Job Responsibilities:
· Assist in overseeing the daily operations of the food and beverage outlets, ensuring seamless service and guest satisfaction.
· Provide exceptional customer service, attending to guests' inquiries, requests, and concerns in a professional and timely manner.
· Collaborate with the F&B team to develop and implement innovative menus, promotions, and special events.
· Support the F&B Manager in coordinating and supervising staff, ensuring they are well-trained, motivated, and adhere to service standards.
· Monitor the cleanliness and organization of dining areas, ensuring compliance with health and safety regulations.
· Continuously seek opportunities to enhance the guest experience, proactively anticipating their needs and preferences.
· Collaborate with other departments, such as the kitchen and banquet team, to ensure smooth operations and exceptional service.
Requirements
· Previous experience in a F&B role, preferably within a 5* hotel.
· Exceptional communication and interpersonal skills, with a friendly and professional demeanor.
· Strong organizational abilities and the ability to multitask effectively in a fast-paced environment.
· Knowledge of F&B operations, including service techniques, menu knowledge, and wine pairing.
· Excellent problem-solving skills and the ability to handle guest complaints and resolve issues efficiently.
· Proficiency in using point-of-sale systems and other relevant software.
Benefits
Why Join Our Team:
Working with us means that you will gain experience in a 5* hotel known for exceptional service and fell-like-home atmosphere. You will be awarded with a competitive salary package, continuous training and development opportunities and a supportive and inclusive work environment. Don’t miss the chance to join a passionate team dedicated to creating unforgettable dining experiences for our guests.
If you are a friendly, professional, and customer-oriented individual with a genuine passion for hospitality, we would love to hear from you.
Apply now to join our team and embark on an exciting journey with Fodele Beach & Water Park Holiday Resort.