Associate, Billing

We’re looking for a detail-oriented and proactive Billing Associate to join our team. In this role, you will be responsible for ensuring accurate, timely billing and payment processing across accounts payable (AP) and accounts receivable (AR). You’ll be at the center of our financial transaction workflows—supporting vendor payments, invoicing, collections, reconciliations, and more. The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys improving processes that support the financial health of ShopMy. 

Your Impact in This Role:

Accounts Payable (AP)

• Manage end-to-end AP processing, including reviewing, coding, and entering invoices.
• Ensure timely and accurate payment to vendors and contractors.
• Maintain vendor profiles and W-9 documentation.
• Reconcile vendor accounts and resolve discrepancies in a timely manner.

Accounts Receivable (AR)

• Manage end-to-end AR reconciliation processes, verifying ledger balances, and analyzing customer accounts
• Track incoming payments and follow up on outstanding balances.
• Research and resolve payment discrepancies with internal and external stakeholders.

Billing Operations & Support

• Assist with reconciling AP and AR transactions monthly.
• Maintain records of payments and transactions for auditing purposes.
• Support the development and documentation of standardized billing processes.

You Are Energized By:

• Staying organized while managing multiple billing cycles and deadlines.
• Solving discrepancies with curiosity and professionalism.
• Collaborating across teams to ensure smooth billing and payment operations.

What We’re Looking For:

• 1+ years of experience in billing, AP/AR, or financial operations.
• Accounts Payable experience required.
• Bachelor’s Degree required.
• SaaS experience.
• Must be located in or willing to work on East Coast time.
• Strong attention to detail and accuracy.
• Excellent organizational and communication skills.
• Familiarity with accounting or billing software (e.g. NetSuite, Stripe, Ramp)
• Proficiency with Excel and Google Sheets.