About the Position
As a mid-level project management role, the Associate - Project Manager I works to serve and develop long-term relationships with clients, enabling the team to win work, deliver on those projects, and get paid for the work completed.
This individual will manage resources and workload assignments, mentor and develop team members, review project financial metrics, ensure business processes are followed, and help bring work into the team.
Impact
Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST.Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to succeed on their own as well as review, correct, and direct other technical staff to produce exemplary output (documents, etc.).Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project.Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team.Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work.Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm.
Influence
Lead by Example: Individual sets the example for the team by aligning their actions with their words.Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance.Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills.Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications.Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM’s favor.Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges.
Knowledge
Knowledge of the AEC industry and the design and construction of technology systems such as telecommunications infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks.Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget.Mid to large-sized construction projects involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural, etc.).
Skills
Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept.Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date.Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others.Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.).Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet.Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, etc.) to communicate and deliver work products.Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes.Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM’s interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation.Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high\ levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team.Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it.Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow.
Essential Duties and Responsibilities
Learn the building design process and the pursuit processFollow up on open pursuitsFoster relationships with clients and the broader design team and ensure contact information and relevant discussions are documentedParticipate in client and industry eventsManage expectations with partners, clients, and engineering staffDocument processes unique to the client; track decisions, project expenses, and scheduleSchedule and participate in client, construction, and design team meetings to gather or disseminate project requirements as they relate to technology (telecom, security, audiovisual, network)Manage project communications and information related to technologyDevelop and track projects using MS Project, Primavera, and AsanaTrack and manage the technology design to meet project requirementsMaintain, track, and coordinate project-related information and data such as fees, scope, schedules, budgets, workload, and communications to ensure accuracy and accessibility when neededGenerate, route, file, and distribute team documentation, including meetings, processes, and proceduresCompile and maintain project filing system (drawings, calculations, specifications) to project management databasePerform QA/QC on project documentationPrepare and assist with scheduling using AsanaPerform resource balancingDevelop project plansTrack project deliverablesCoordinate review of lessons learned upon project completionProvide weekly project status reporting to clientComplete financial reconciliation (quotes vs. ROM) if requestedRegularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team’s success and collaborationPerform other work-related duties as assignedEnsure timesheets/expenses/billing/invoices are accurateAchieve billed revenue target each quarterMeet project budgets and positively contribute to profitabilityEnsure that all client and design team due dates, submission dates, and completion dates are metAccounts Receivable (AR) over 90 days is less than 10% of the total AR
What Success in this Role Looks Like
Established as an internal mentor and guides less senior staffManage successful internal project team (on time, on budget, positive client feedback)Gain repeat clientsQuarterly reviews are completed on scheduleUtilization equals 85%Average hours worked is between 40 and 50 hours per weekAchieve quarterly goalsActively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration.
Experience
Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experienceMinimum of five years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projectsMinimum of five years experience with project management softwareMinimum of five years in a consulting roleBluebeam StudioMicrosoft Office 365 SuiteG SuiteAsana
Certifications
Project Management Professional (PMP) is a plusOther industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus
Supervisory / Mentorship / Training Responsibilities
No direct supervisory responsibilitiesMentor less senior staff membersConduct training as needed
Physical Demands
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions.Employee performs duties while sitting at a desk for long periods of time. Required duties include operating a computer, reading, writing and using a telephone. At times, TEECOM requires the employee to travel to and from, walk through or stand at client sites for site evaluation and for attending meetings. Inspections or survey work may require the employee to bend, kneel, or crawl in small spaces. We may require an employee to lift 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job duties are performed in multiple types of environments. Approximately ninety-five percent (95%) of job duties are performed in a fully remote environment utilizing standard equipment such as a computer and telephone.Less than five percent (5%) of job duties may be performed at client sites, which may include construction sites and/or utility rooms. In the construction work environment noise level is high, dust and dirt is common, and lighting low. Utility rooms are not required to meet ADA standards.
Your level will be evaluated and determined during the interview process.
NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.
