Associate Staff Engineer (Networking, Infraops)

Requirements

• 4–6 years of hands-on experience in enterprise network management.
• Strong knowledge of Palo Alto firewall configuration and security policies.
• Practical experience with Cisco Meraki switches and wireless solutions.
• Familiarity with VPN technologies and remote-access management.
• Proficiency in network troubleshooting using tools such as Wireshark and SolarWinds.
• Working knowledge of network protocols (TCP/IP, VLANs, DNS, DHCP) and routing/switching fundamentals.
• Experience in O365 and collaboration tool connectivity troubleshooting.
• Awareness of Identity & Access Management (IAM) and Endpoint Management concepts.
• Basic understanding of ITSM processes (incident, change, and request management).
• Familiarity with application access control and vendor coordination practices.
• Relevant certifications such as:
  • Palo Alto Networks Certified Network Security Administrator (PCNSA)
  • Cisco Certified Network Associate (CCNA)
  • ITIL v4 Foundation

Responsibilities

• Ensure seamless LAN/WAN and wireless connectivity across all office locations.
• Configure, operate, and maintain Palo Alto Firewalls and Meraki Switches.
• Manage and support VPN and remote-access solutions for global users.
• Monitor network performance, analyze logs, and proactively resolve issues.
• Perform application access triage, root-cause analysis, and coordinate vendor escalations as per SOPs.
• Maintain network diagrams, asset inventory, and change-management documentation.
• Collaborate with endpoint and infrastructure teams to ensure network stability and compliance.
• Participate in internal/external audits and implement network security best practices.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

About the Company

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!