Audio Visual (AV) Technical Project Manager

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT  YOU WILL DO:

As an AV Project Manager, you will be the Subject Matter Expert (SME) for audiovisual (AV) and unified communication (UC) systems, overseeing the end-to-end lifecycle of AV deployments. You’ll lead cross-functional collaboration, manage budgets and timelines, and ensure seamless delivery of world-class conferencing experiences. Your ability to communicate effectively, manage technical complexities, and drive project success will be key.

KEY RESPONSIBILITIES:

• Conduct site-level AV audits to assess current state and project readiness.
• Serve as SME for AV systems and their integration with Cisco and Microsoft collaboration platforms.
• Plan, implement, and manage global conference room deployments in alignment with BTS budgets.
• Track project milestones, dependencies, and deliverables using Microsoft Office Suite and other tools.
• Provide monthly spend reports and maintain financial oversight of project budgets.
• Align project goals with organizational strategies and broader IT initiatives.
• Manage operational and administrative support for the global AV estate.
• Lead deployments of complex spaces, including large divisible rooms.
• Evaluate and recommend new technologies for collaboration and conferencing.
• Conduct risk assessments and proactively manage mitigation strategies.
• Ensure timely delivery of projects within scope and budget.
• Liaise with architects, vendors, and internal stakeholders to uphold design and execution standards.
• Partner with IT and support teams to improve conferencing experiences and resolve issues.
• Communicate project status, risks, and training opportunities to key stakeholders.
• Adjust scope, timelines, and resources as needed to ensure project success.
• Build and maintain strong cross-functional relationships to support long-term collaboration.

ESSENTIAL CRITERIA:

• Expertise in Cisco Control Hub, Cisco Call Manager, Microsoft Teams Admin, and ServiceNow.
• Strong troubleshooting and diagnostics skills for AV/UC systems.
• Demonstrated experience with MS Teams and Cisco interoperability.
• Proven project leadership and organizational abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• High level of reliability, accountability, and teamwork.
• Ability to translate technical requirements into practical solutions.
• Sound decision-making and analytical capabilities.
• Experience driving results through collaboration, oversight, and performance tracking.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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