L9 Sports is a leading specialty retailer focused on providing high-quality outdoor gear at exceptional value. With a strong emphasis on customer service and a passion for skiing, snowboarding, biking, and mountain sports, L9 Sports serves outdoor enthusiasts through both its online platform and retail stores. Our mission is to make the outdoors accessible and enjoyable for everyone by offering expert advice, premium products, and unbeatable prices.
We’re looking for individuals with at least two years of bike shop experience who would like to become a member of our service team.
What you get to do every day:
Positive attitude
Great interpersonal skills
Excellent listening skills
Desire to improve
Aptitude for problem solving
Strong organizational skills
Able to prioritize
Able to deliver an extraordinary customer service experience
What you bring to the role:
Providing superior mechanical service
Completing all paper and computer invoicing associated with repair work
Ability to seek assistance from others when help is needed
Provide feedback to management for department and store improvements
Keep the service area clean and professional looking
Perform repairs within established time limits
Complete sales checks and accessory installs for the sales department within established time limits
Assist sales staff with technical questions
Communicate directly with customers concerning necessary or suggested repairs
Create work estimates and manage special orders through the entire process
Help the service team achieve their performance goals
Ability to lift 75 lbs.
Schedule
8-10 hour shift
Day shift
Weekday and Weekend availability
Ability to Commute
Millcreek, UT 84109: Reliably commute or planning to relocate before starting work (Required)
License/Certification
Driver's License (Preferred)
Do you like bikes as much as we do? If so, we’d love to have you join L9 and work in a field where you can live your passion.
We offer an extensive benefit package including health insurance, dental & vision, paid time off, a generous employee purchase program, as well as future growth opportunities within the company.
