Billing Specialist (Dentons Business Services EMEA)

Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.

At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.

Role overview

Dentons Business Services EMEA is currently seeking a Billing Specialist to join the Europe Team. This role is accountable for a variety of billing activities, with a primary focus on ensuring the billing process for assigned partners’ portfolios is effectively managed.

Responsibilities

• Perform day-to-day billing tasks.
• Comply with the firm’s policies and obligations, and effectively manage any risks related to this role.
• Ensure the highest quality of invoices sent to clients.
• Generate various WIP (Work in Progress) reports for Billing Team members.
• Support colleagues and resolve standard cases to ensure client satisfaction.
• Collaborate with multiple stakeholders, including partners, personal assistants, and local finance teams.
• Work with the Revenue Management Team to identify and implement improvements to the billing process.
• Maintain professional relationships with all stakeholders.

Requirements

• At least 2 years of professional experience in finance; experience in billing is a strong advantage.
• Excellent interpersonal and communication skills in English (B2/C1 level, both written and spoken); knowledge of German or French is an advantage.
• Good knowledge of legal, financial, or accounting principles.
• Knowledge of the 3E system would be an advantage.
• Experience working with internal and external clients, with a strong customer service focus.
• Accuracy and attention to detail.
• Analytical thinking.
• Willingness to learn and share knowledge.
• Positive team player with a can-do attitude.
• Proactive approach to problem solving.

Benefits

• Private medical healthcare provided by Medicover 
• MultiSport card 
• Benefit Cafeteria system 
• Veterinary care for your pet provided by PetHelp 
• Option to join a private insurance plan 
• An additional day off for your birthday 
• Tailored learning & development opportunities 
• Hybrid work model with a modern office in Warsaw city center