Braze Integrations Specialist
The Braze Integrations Specialist is able to translate business needs into robust, scalable, and secure integrations that deliver high-quality guest data into our MarTech stack, enabling personalization and real-time orchestration. This role operationalizes the architectural vision established by the Solutions Architect.
Job Responsibilities
- Collaborate with IT, Data, and Digital teams on data schemas, identity resolution, and event taxonomy.
- Ensure data quality, validation, and error handling across integrations.
- Support SDK implementation and testing on mobile app / web for tracking and event capture.
- Document integration designs, code, configs, and runbooks.
- Troubleshoot and resolve integration issues with minimal business impact.
- Partner with Campaign Ops and Solutions Architect to support campaign needs.
- Monitor integration performance and recommend improvements.
- Enforce security, privacy, and consent requirements in data flows.
- Provide training / handoff docs to Ops and Analytics teams.
Competencies
- Problem-solving attitude
- Excellent written and verbal communication skills
- Aptitude for fostering positive relationships
- Detailed oriented and curious
- Understanding of product development life cycle
- Strong API development / data engineering experience.
- Detail-oriented with a quality mindset.
- Collaborative across technical and non-technical stakeholders.
- Understands consent and privacy compliance in data flows.
- Agile / delivery mindset to operationalize change quickly.
- Ability to think independently and make real-time decisions, keeping in mind guest and team member experience as well as business impact.
- Highly organized, self-motivated and detail oriented
- Effective time management skills and ability to perform multiple tasks simultaneously.
- Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
- Must present well-groomed professional appearance at all times.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in both an office and casino environment.
Position Type/Expected Work Hours
This is a full-time position. Must be flexible regarding schedule with the ability to work varied days and times.
Qualifications
Education and/or Experience
- High school diploma
- Additional education or experience and certification preferred
- Understanding of product development life cycle
- 3+ years working in the hospitality industry preferred
Language Skills
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Age, Certifications and Work Cards
- 21 years of age or above.
- A valid Nevada Gaming License is required and must be obtained before entering this position.
Other Duties
This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.