Business Analyst (Consulting services)

Company Background

Our client is a U.S.-based financial services organization with over 2,000 employees. The company is recognized for its people-first approach and uses modern technology to help consumers overcome debt and achieve long-term financial stability. With operations across California and Arizona, the organization continues to expand its digital product lines to better serve its customers.

Project Description

This role supports a California-based initiative focused on digital transformation in the home mortgage sector. You will contribute to a hybrid onshore/offshore delivery team, working closely with digital product managers, designers, and engineers. The project involves building and enhancing mobile/web applications, particularly for loan application and enrollment experiences.

Technologies

• JIRA
• Confluence
• Google Workspace
• Lucidchart

What You'll Do

• Guide business analysis for digital product teams; gather, structure, and refine business and functional requirements.
• Maintain and manage requirements in JIRA and Confluence.
• Lead and support scrum ceremonies, especially refinement sessions.
• Collaborate with UI/UX designers and product managers to shape seamless digital customer experiences.
• Support hybrid development teams (onshore/offshore) in clarifying scope and translating business needs into technical stories.
• Document user flows, data processes, and system interactions using Google Docs, Sheets, Lucidchart, or similar tools.

Job Requirements

• 3+ years of experience as a Business Analyst in a digital software development environment.
• Experience writing requirements for both frontend (mobile/web) and backend systems.
• Strong understanding of data flow, system integrations, and microservices-based architecture.
• Hands-on experience working with JIRA and Confluence.
• Excellent communication and facilitation skills to act as a liaison between stakeholders and technical teams.
• Ability to work independently and manage competing priorities.
• English level: B2 or higher.

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.