Responsibilities may include:
- Receive a potentially unclear one-time request and work with subject matter experts to identify the next steps to resolve the request.
- Coordinate meetings, take meeting minutes, and follow-up on all action items for meeting with multiple IS members, business users and business partners.
- Forecast, notify, and follow-up with the project leads, product owners, and management for outstanding issue status, business unit requests, and any issues that arise in the certification workstream.
- Support submitting helpdesk tickets/requests and following up to ensure they are completed by the needed dates.
- Gathering information from users to document
Requirements:
· Strong knowledge of Agile / Scrum process, language and ceremonies
· 3-5 years of Agile delivery experience
· Preferred - 2-5 Years of traditional of traditional/SDLC experience
· CSM, PSM, or ACP or any other Scrum Master agile certification
· Excellent written and spoken communication and interpersonal skills
· Must have ability to organize multiple projects, issues, and requests
· Experience with Jira
· Proficient in Microsoft Excel, Word and Visio
· Effectively works within a team
· Preferred experience in data / operating system migration
Additional Information
All your information will be kept confidential according to EEO guidelines.
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