Business Operations
About Stainless
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and are a team of ~60 strong expecting to double in the next ~9 to 12 months.
About the role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~50-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
What you'll do
Pick your adventure(s)!
Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
Strategic partnership: Partner closely with Head of Biz Ops and act as trusted thought partner; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
Growth & GTM: Help scale a humming GTM engine: participate in driving GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
Special projects: Fill the white space on highly visible and strategically important initiatives and generally keep the wheels on the bus.
Who you are
Have 3-8 years experience, including at least:
1-3 years in MBB, IB, PE, VC, or equivalent
1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
Bonus: former founder / founding employee
A desired career trajectory towards Founder, COO, or GM
Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
Curious: an insatiable and fast learner.
Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).
Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
Technical: understand developers and SaaS; you’re an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
Benefits
We offer competitive salary and generous equity grants.
Great healthcare coverage options (e.g., fully covered platinum plans).
Paid commuter benefits & similar.
Paid team lunch/meals during workdays.
Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
Flexible WFH and 1 month fully remote per year ("remote February").