Call Recording Solution Engineer

Position: - Call Recording Solution Engineer

Location: - Hartford, CT

Duration: - 3 month C2H

Job Description:-

Minimum of 5+ years’ experience with integration, installation and custom configuration of Contact Center products such as Verint Call Recording.

Experience working and integrating with Unified Communications environments such as Cisco CUCM or transitory environments like Avaya Session Manager.

Solid understanding of voice, video and data communications principles and protocols including TDM trunking, SIP, H.323, H.264, RTP, SIP Rec and others.

Experience with CTI integration and interfacing to other real-time feeds

Additional Information

All your information will be kept confidential according to EEO guidelines.