Client Services Director
$55k - $75k USD
Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented malcontents seeking a collaborative environment where creative freedom rings.
Entrepreneur and sales leader sought for growing finance and accounting practice! Our clients range from CFOs and VPs of finance, tax, and internal audit as well as Controllers and Accounting Managers. They rely on us because we speak their language and understand their needs. If you have the finance and accounting credentials, business acumen, and market intelligence to deliver the right expertise, read on.
Since 2002, we have grown to more than 40 locations; and with no plans of slowing down anytime soon, we are seeking big thinkers to lead us into the future.
If you are looking for a conservative, bureaucratic corporation, Vaco may not be the place for you. If, however, you are a lifetime learner who thrives in a high growth, entrepreneurial environment, read on!
A Day in the Life
Your CFO client just called. Her accounting department could really use help prepping for an upcoming audit. Or maybe she needs a seasoned project manager to lead a merger integration.
As Client Services Director, you are a core revenue driver, promoting Vaco to area businesses for critical projects in audit, tax, finance, accounting, and more.
Duties and Responsibilities
- Grow and develop strong relationships with clients and senior accounting & financial leaders.
- Work with an elite recruitment team to fulfill special projects and interim positions in audit, financial reporting, FP&A, M&A, taxation, software implementations, and more.
- Keep a regular pulse on the market as it relates to businesses and hiring trends. (e.g., Expansions, mergers/acquisitions, dissolutions, relocations, new businesses entering the market, etc.…)
- Establish and conduct client visits according to activity goals.
- Actively develop and maintain a target account list.
- Manage open client opportunities from intake to fulfillment.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Desired Competencies and Skills:
- Customer/Candidate Focus -Builds strong customer relationships and delivers customer-centric solutions.
- Results Oriented -Consistently achieves results, even under tough circumstances.
- Communicates Effectively -Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding.
- Planning Forethought and Alignment -Plans and prioritizes work to meet commitments aligned with organizational goals.
- Interpersonal Intelligence -Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity.
- Decision Quality - Makes good and timely decisions that keep the organization moving forward.
- Collaborative -Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction.
Education/Experience:
- Bachelor’s Degree required. CPA, CFA, MBA or other professional designation highly desired.
- Minimum 2 to 3 years’ selling accounting/financial project solutions or comparable client relations experience in audit, tax, and/or public accounting.
- Proven success achieving and/or exceeding performance goals.
Technical Skills:
- Must have working knowledge of MS Office Suite
- Experience with Bullhorn preferred.
Travel:
<20% -Occasional travel to annual conference or client sites
Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:
Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.
Occasional: Standing and bending.
Infrequent: Lifting up to 10 pounds.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan’s terms and conditions. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Salary Range for this role:
$55,000—$75,000 USD
Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here.
California residents may also access Vaco’s HR Notice at Collection for California Applicants and Employees.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.