Clinical Operations Manager (Westlake, OH)

As a Clinical Operations Manager for our VA Disability division, you will coordinate with a team of medical practitioners dedicated to meeting client needs. Your primary responsibilities will include maintaining and expanding existing relationships, identifying new opportunities, and establishing partnerships to enhance service delivery to the veterans while providing administrative support to the medical practitioners.

This position demands a blend of organizational skills and the capacity to foster enduring client relationships. You will be tasked with coordinating practitioner scheduling and support through web-based portals, phone and email. Your focus will involve evaluating and fostering performance while prioritizing relationship-building and delivering exceptional customer service.

What we do: MRG Exams conducts medical assessments for Veterans.  We manage 100+ offices and 500+ medical practitioners throughout the country.  All from our corporate headquarters in Westlake Ohio. 

Mission Focused:  We serve the disability assessment needs of Veterans. Each day, our goal is to make the assessment process more efficient and effective by solving problems that others can't. 

Join a Dynamic Team: Become a part of our collaborative and forward-thinking team. We're seeking full-time candidates with an entrepreneurial spirit, strong communication skills, and a collaborative mindset. 

Thrive in the Fast Lane: Enjoy the excitement of a fast-paced environment and maintain a sense of urgency. Comfortable multitasking? Check. Solutions-oriented mindset? Check. 

Office in Westlake: This is not a remote work opportunity. Embrace the vibrant team atmosphere of our corporate headquarters. 

Best-in-Class Experience: Provide a top-notch experience for our healthcare professionals. Initiate contact, maintain rapport, and deliver extraordinary customer service. 

Educate and Inspire: Educate prospective healthcare candidates on the personal and professional benefits of a career with MRG Exams. Be the guide to their next chapter. 

Career Advancement: Strive for continuous improvement and career advancement. Your success is our success, and we're committed to helping you reach new heights. 

Tech-Savvy and Data-Driven: Navigate seamlessly through multiple software solutions such as CRM, ATS, Excel, and Microsoft Teams. 

Qualifications: Bachelor’s degree and professional experience preferred. Geographical proximity preferred, as this is an in-office position.