Cloud Operations Engineer

Role: Cloud Operations Engineer

Location: Remote

Position Type: Contract

Working hours: 4:00 PM – 12:00 AM EST, 12:00 AM – 8:00 AM EST, or 8:00 AM – 4:00 PM EST.

Job Description:

• We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

• We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing:

• Ensuring maximum uptime for our global infrastructure

• Automating processes and building tools to improve operational efficiency

• Coordinating operational work across teams to improve the platform with minimal impact

• Solid experience with Linux operating systems or Networking and day to day upkeep

• Familiarity with virtualization technologies and troubleshooting virtual machine instances

• Familiarity with containerization technologies and troubleshooting containers

• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)

• Basic storage concepts and technologies

• Experience with monitoring systems and incident management

• Experience scripting in one or more of the following languages: Bash, Python, or Ruby

• Experience with configuration management systems

• A passion for good documentation and open communication

• Proven ability to learn!