CloudOps Engineer

We are seeking a highly skilled CloudOps Engineer for our cloud operations team within the Cloud Centre of Excellence (CCoE). This role requires deeply hands-on in AWS operations, troubleshooting, operating system management, and SRE practices. We are specifically looking for a candidate with strong hands-on technical expertise in cloud operations. The ideal candidate will bring experience in AWS infrastructure, Linux/Windows operations, container-based deployments, GitLab CI/CD automation, and end-to-end troubleshooting, ensuring our cloud platforms remain secure, resilient, and compliant.

Key Responsibilities

Operational Excellence & SRE

• Drive Site Reliability Engineering (SRE) practices, including SLIs, SLOs, SLAs, error budgets, and automation of operational tasks.

• Manage incident response, root cause analysis, and post-incident reviews to strengthen platform resilience.

• Build and optimize observability and monitoring frameworks (CloudWatch, Grafana, Loki, Tempo, Prometheus).

• Implement self-healing systems and automated recovery where possible.

• Oversee OS patching to ensure no outstanding vulnerabilities, and maintain compliance with security standards.

Hands-on Cloud & Systems Engineering

• Provision, manage, and troubleshoot AWS services such as EC2, ECS, EKS, Lambda, ELB, S3, EFS, RDS, VPC, and IAM.

• Hands-on administration of Linux and Windows operating systems, including hardening, patching, and vulnerability remediation.

• Troubleshoot complex issues across infrastructure, applications, networks, and operating systems.

• Deploy and manage container-based workloads (ECS, EKS, Docker).

• Automate operations using Infrastructure-as-Code (CloudFormation, Terraform) and scripting (Python, Ansible, Bash, PowerShell).

• Implement and optimize GitLab CI/CD pipelines for operations-driven automation.

• Support cloud security, IAM, encryption, and compliance standards

Requirements

Basic Qualifications

• 8+ years of experience in cloud operations, engineering, or SRE roles.

• Strong hands-on expertise with AWS services (EC2, ECS, EKS, Lambda, ELB, S3, EFS, VPC, IAM).

• Good experience with Linux and Windows operating systems, including hardening and patching.

• Proficiency with scripting languages (Python, Ansible, Bash, PowerShell).

• Hands-on experience in container-based deployments (ECS, EKS, Docker).

• Proven ability in infrastructure and application troubleshooting.

• Deep knowledge of SRE principles, including monitoring, incident management, and SLIs/SLOs/SLAs.

• Strong expertise in GitLab CI/CD and automation frameworks (CloudFormation, Terraform).

• Working knowledge of cloud security, IAM, and encryption practices.

• Excellent problem-solving, debugging, and communication skills.

Preferred Qualifications

• AWS certifications: Solutions Architect – Professional, DevOps Engineer – Professional, or SysOps Administrator.

• Experience with observability and monitoring tools (CloudWatch, Grafana, Loki, Tempo, Prometheus).

• Familiarity with multi-cloud or hybrid-cloud operations (AWS and OCI).

• Experience managing high-scale, high-availability, mission-critical environments.

• Track record of implementing automation, SRE practices, and operational process improvements