Collections Analyst, Simplic (Hybrid)
About the role:
As Collections Analyst at Enovayou will be responsible for digital collection strategy, tools and service providers (e.g. Portals). The great challenge of this position will be to improve the levels of success in digital collections, increasing the efficiency and implementing new technologies and market partners in the processes. This role requires the ability to put your ideas into practice and high analytical skills to ensure that your recommendations are based on facts and data. In addition, will be responsible for cost and ROI analysis by channel, controlling the flow of invoices from service providers.
Responsibilities:
- Perform diagnostics based on analysis of digital operation data;
- Propose, develop and monitor Digital Collection’s Main KPI's;
- Focus on optimizing strategies to improve results, proposing new processes, tools, technologies, automations and solutions (e.g. AI);
- Relationship building skills, including the team, suppliers, service providers (Experian, Equifax, etc.) and leaders;
- Control of workflow and sending of invoices from service providers monthly;
- Sense of ownership in activities related to the success of the collection area (it is important to have a critical sense to propose changes and improve results).
Requirements:
- Degree in Engineering, Business Administration or equivalent.
- 3+ years of work experience in relevant roles such as: planning, mis and strategy
- Ability to solve problems: identify opportunities for improvement, propose a resolution approach, align expectations with those involved and discuss recommendations
- Strong analytical skills: able to connect business challenges with data and KPIs; manipulate databases with tools such as SQL and Excel; present results in a direct and data-driven way
- Communication and influence skills: Present structured recommendations, organize arguments, and support claims with data and facts
- Fluency in Portuguese and English is required.
Local: Hybrid in São Paulo (Itaim)
Benefits & Perks:
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.