Connection Center Associate (Part-Time)
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Connection Center Events
- Partner with leadership teams to execute events and implement directives that drive optimal results.
- Perform opening and closing procedures to maintain operational excellence and deliver an exceptional customer experience.
- Interact with customers and prospective customers to provide education and explain offerings to potential buyers.
- Generate reservations and capture customer information in the CRM for future engagement.
- Provide guidance and direction to Connection Center staff and temporary associates to ensure exceptional customer experiences.
- Collaborate with leadership on event execution and directive to achieve the maximum results.
Scout Supply Sales
- Introduce and promote Scout Supply sales, offering complementary pieces that align with and enhance the customer’s lifestyle.
- Work closely with stakeholders and team members to implement visual merchandising guidelines and optimize stock levels to ensure continuous product availability.
- Provide insights on merchandise needs, including suggestions for top-selling and high-demand items, as well as identifying underperforming products.
Post Event Feedback
- Gather insights and feedback from team members and temporary staff on event successes and challenges, and compile customer feedback, common questions, and recurring themes post-event to the leadership team and stakeholders.
- Collaborate with local teams on future event planning and execution.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Columbia South Carolina.
- This is a part time role and will be roughly 25 to 29 hours per week.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Domestic and international travel required, approximately 25% of the time. Valid driver's license required.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- 2+ years of experience in retail sales.
- 2+ years of demonstrated expertise in CRM management and customer data collection.
- Experience in merchandise execution and inventory maintenance.
- Exceptional communication skills, with the ability to collaborate effectively across all levels of internal teams and external partners.
- Strong organizational skills, detail-oriented, and capable of prioritizing tasks in fast-paced environments.
- Adaptable and proactive, comfortable with change and able to thrive in dynamic settings.
- Team-oriented and personable, while maintaining independence and accountability.
- Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
- Ability and willingness to travel domestically and internationally as required, approximately 25% of the time.
- Valid driver's license required.
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Hourly Rate: $21.63 - $26.44
Internal leveling code: IC11
Notice to applicants:
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.