Content Development Specialist (PMO)

About the Role 

We’re hiring a Content Development Specialist within our PMO to help operational teams learn faster and execute with confidence. This is a hands on, production focused role built for someone who enjoys quick turnaround projects, practical deliverables, and seeing their work used immediately in the field. You’ll take real world processes and turn them into clear, usable learning tools including tutorials, job aids, and AI enabled microlearning. You’ll also help maintain and organize content across our LMS and knowledge platforms, so teams can easily find what they need when they need it. 

This role is ideal for someone who likes structure, clarity, and momentum and who takes pride in making complex work feel simple and actionable. 

What You’ll Be Doing 

• You’ll translate SOPs, workflow notes, and process documentation into clear tutorials, step by step guides, and job aids that operational teams can follow with confidence. You’ll deliver short, high impact learning projects with fast turnaround times while maintaining consistent quality and usability. 
• You’ll create engaging microlearning using modern content tools like Synthesia, Supademo, Loom, and AI assisted workflows. You’ll build quick reference materials such as checklists, one pagers, and walkthroughs that directly support day-to-day execution. 
• You’ll upload, tag, organize, and maintain learning content across the LMS, SharePoint, and Knowledge Network. You’ll provide light LMS administration including loading course content, managing assignments, and tracking basic completion reporting. 
• You’ll support active projects with task tracking, status updates, and maintaining training completion data. You’ll also conduct basic SME interviews to clarify steps, inputs, outputs, and decisions and ensure materials are accurate, streamlined, and easy for end users to follow. 
• You’ll continuously explore new tools and techniques to improve content quality, speed, and production efficiency. 

Why We’re Excited About You 

• You have 1 to 3 years of experience in training content development, LMS or knowledge base administration, operations enablement, technical writing, process documentation, or a related field. 
• You’re comfortable translating real world operational work into simple, usable learning materials. You don’t overcomplicate things, and you naturally think about the end user experience. 
• You’re confident using digital content tools such as screen capture, video walkthrough platforms, and documentation tools, and you’re curious about how AI can improve speed and quality. 
• You’re organized, detail-oriented, and reliable with deadlines. You enjoy structured work, clear deliverables, and contributing to measurable outcomes. Most importantly, you take pride in producing content that helps teams perform better immediately. 

About Us:   

Conveyor may be in our name, but it’s only part of what we do. DCS was founded in 1982 and has grown to serve major clients in multiple industries by providing material handling, full-scale warehouse operations and conveyor design solutions that are custom crafted for their need. We don’t sell ready-made systems - we build relationships that empower us to craft custom solutions together. It’s the teamwork approach, sharing ideas and building upon them, that produces the best results.    

And DCS is committed to creating an extraordinary employment experience for our team. We work like crazy to hire and develop great people, build relationships, and ensure that the programs and services we offer our team are among the best in the business- from a killer snack wall and casual work environment to flexible PTO and opportunities to give back within the community.

More reasons to join our team:    

• We pride ourselves in our family-like culture and casual, but focused, work environment    
• We offer competitive salaries and health benefits    
• Our 401K program includes a 100% match up to 5%    
• Participation in our Discretionary Profit-Sharing Program    
• We offer our employees flexibility and autonomy    
• We do community outreach projects throughout the year    
• We know how to throw company events    
• We work hard, but we also know how to have fun - darts, anyone?

Individuals seeking employment at Designed Conveyor Systems are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition, when applying, testing, or interviewing for a position. Please let us know if you need accommodation.