About Ticketek Entertainment Group
Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live!
Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners.
We’re now hiring a Content Executive within Ovation amp, our in-house marketing and creative powerhouse. If you're a proactive marketer with strong coordination skills and a passion for entertainment, we’d love to hear from you.
About Ovation amp
As part of the broader Ovation offering, TEG Ovation amp brings together both marketing and creative capabilities in a unified, high-impact function. Operating as a hybrid model, it combines the strengths of in-house expertise with trusted external partners to deliver strategic and executional excellence.
The agency is responsible for shaping and executing the overarching marketing strategy for the promoter business — building brand equity, driving audience engagement, and supporting commercial outcomes through integrated, data-led campaigns.
Providing strategic leadership and hands-on support across all promoter groups, the agency ensures consistency in brand messaging, campaign effectiveness, and customer experience. Its remit spans brand and content strategy, digital marketing, performance and insights, creative services, and campaign management.
About the Role:
As an integral part of the Creative & Content team, you will work closely to support the Social Media Manager, Website & CRM Manager, and Graphic Designers to deliver high-impact campaigns that contribute to business growth.
Success in this role requires strong collaboration, adaptability, and proactive communication, as you’ll support cross-functional initiatives and help ensure the smooth execution of marketing strategies.
The Content Executive is responsible for coordinating and implementing campaign elements across multiple channels, ensuring timely, accurate, and effective delivery in line with strategic objectives.
This role covers ideation, copywriting, scheduling, publishing, and community management across owned social platforms. The role will also collaborate with external agencies, creators and partners to ensure best-practice execution.
Requirements
What does a day in the life look like?
Strategy & Planning
- Support the development of platform-first content strategies and always-on content plans for key tours and events
- Work with Social Media Manager & Website and CRM Manager to align content activity with campaign rollouts and commercial objectives
- Stay across new formats, trends and creative approaches to bring fresh ideas into content delivery
- Support the Head of Marketing, Creative & Content with traffic management across the team’s workflow
Content Production & Channel Management
- Write, schedule, and publish social-first content including copy, captions, memes and other imagery.
- Support the day-to-day running of social channels, including community engagement and reactive content across TEG channels.
- Create and manage content calendars, ensuring integration with wider campaigns and seasonal events.
- Draft Website and eDM copy and support with eDM send and website updates as required.
- Collaborate with designers, videographers and content creators to bring ideas to life
- Ensure all content reflects brand tone and voice
Stakeholder Management
- Liaise with external creators, freelancers, and content partners as required
- Work with promoters, artists, and internal stakeholders to secure approvals and manage risk
Reporting & Optimisation
- Track and monitor content performance across campaigns and channels
- Report on reach, engagement and growth metrics, and apply learnings to future content
- Work with the Performance & Insights team to understand audience behaviour and campaign impact
- Keep up to date with emerging tools, trends, and community culture to inform content approaches
About You
- 3+ years’ experience in a social media or content production role, ideally in entertainment, media, music or sport
- Strong understanding of social platforms, formats, and audiences (Instagram, TikTok, Facebook, X, Threads, YouTube etc.)
- Proven ability to create engaging content — strong copywriting, graphic design, visual storytelling, and content for website and digital channels
- Highly organised and collaborative, with the ability to juggle multiple campaigns and deadlines
- Familiarity with social publishing and reporting tools such as Meta Business Suite, Later, Hootsuite, Sprout, or native platform tools
- Experience working within CRM platforms such as Mailchimp, Braze and Audience Republic
- Genuine passion for culture, live events, and digital creativity
- Proven ability to work independently and partner professionally with key stakeholders
- Proven ability to manage competing priorities with tight timeframes while maintaining high quality and accuracy of work
Desirable experience
- Experience working in the live entertainment, touring, or events sector
- Knowledge of marketing automation and analytics tools
- Exposure to hybrid agency/in-house environments
- Enthusiasm for arts, culture and entertainment
Benefits
Here’s a taste of what TEG offers:
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Equal opportunities
TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.
If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.
*Only direct applications will be considered. No recruiters please*
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