Coordinator - Client Services

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.    Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cuttingedge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification. We offer a fun, fast-paced environment, with lots of room for growth. If this sounds good to you, join our team!    As a Customer Service & Onboarding Representative, you will be the first point of contact for clients, providing exceptional support and guidance throughout the background screening process. Our Client Services team is the “voice” of Accurate Background –  connectingwith customers to provide information and resolve issues.You will play a key role in ensuring smooth operations by addressing inquiries, troubleshooting issues, and maintaininga high level of customer satisfaction. You will act as a backup support to cover any urgent client onboarding that cannot be covered ina  timely and effective manner by US onboarding team.