Coordinator Content - Local Shops MENA

Job Description

To focus on growing our Local shops Business which is the region’s first cloud store concept offering 30-minute delivery of quick commerce items & e-groceries at hypermarket prices.

What's in your plate?

● Populating and proposing content for the product Catalogs on the Talabat app
● Participating in the identification and correction of Catalog errors; investigating Catalog related complaints
● Enhancing the vendor front page through various merchandising methods.
● Creating reports regarding work received and work performed
● Resolving problems that appear on the supply chain and help improve inventory health.
● Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes
● Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
● Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions
● Flag any updates received from stakeholders on process to Lead/Manager
● Participate in process related meetings/calls.

Qualifications

What did we order?

● 1 – 2 years of work experience or background in innovative business operations processes is considered an
advantage.
● Upper Intermediate written and oral communication skills in English & Arabic
● Good working knowledge of MS Office; MS Excel proficiency is an advantage
● Very good knowledge and experience in internet navigation and research – finding information about large
amounts of data in a timely manner.
● Multitask in a fast paced environment
● Operate in the system with the speed and accuracy necessary to meet departmental standards
● Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution
● Maintain composure in critical situations and communicate clearly with both internal and external customers.
● Salesforce is experience is a plus.