Court Coverage Specialist
About Docketly:
Docketly, sister company to ABC Legal Services, is a growing company in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined the what’s possible for the legal services industry.
Job Overview:
We are seeking a motivated professional to manage high-volume court hearing coverage while supporting the growth of our legal services. This role combines dispatching, legal operations, outbound calls, and marketing. The ideal candidate thrives in a fast-paced, KPI-driven environment and is equally strong in operations and client engagement.
Key Responsibilities:
Hearing Coverage & Dispatching
- Coordinate and assign high-volume daily court hearings.
- Confirm, schedule, and dispatch attorneys to ensure full coverage.
- Monitor pipelines and resolve coverage gaps quickly.
Outbound Calls & Client Engagement
- Conduct outbound calls to prospective and existing clients.
- Generate and qualify leads; follow up on marketing-driven opportunities.
- Maintain strong client relationships to support retention and growth.
Marketing & Business Development
- Assist with marketing campaigns and client outreach strategies.
- Track outreach activity, lead conversion, and engagement results.
- Identify opportunities to expand services and increase revenue.
Performance & Operations
- Meet or exceed KPIs across coverage, dispatch efficiency, and sales activity.
- Maintain accurate records in scheduling and CRM systems.
- Collaborate with internal teams to ensure operational and client success.
Qualifications:
Required:
- Strong organizational and multitasking skills in high-volume environments
- Experience in outbound calling, sales, or client-facing roles
- Excellent communication and problem-solving abilities
- Proficiency with scheduling, dispatching, or CRM tools
Preferred:
- Legal operations, court coverage, or litigation support experience
- Background in legal services, sales or marketing
Performance Expectations:
- Ensure reliable, accurate hearing coverage
- Consistently meet KPIs for operations and outbound activity
- Contribute to client growth and overall business success
Being a Docketly employee means:
- Comprehensive Medical, Dental Vision Coverage
- 401K plan with company matching
- Transit benefits
- Excellent growth opportunities
Pay Range: $20.00 to $20.00 an hour
Schedule: Monday through Friday, In Person in our Longmont, CO Office.