Credit Business Analyst, Banking Fraud

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Money Customer Management team’s mission is to build industry-defining customer experiences and decision systems across our consumer banking products. We develop innovative banking capabilities, design scalable frameworks, and build intelligent systems that serve our customers securely and responsibly. We thrive on hard problems, value real-world impact, and collaborate across functions to reimagine how people interact with their money.

As a Fraud Strategy Lead, you will help shape the future of Robinhood's fraud defenses for banking products! You’ll drive high-impact initiatives across ACH, wire, and other money movement fraud strategies while balancing risk reduction with exceptional customer experience. You’ll work closely with engineering, product, and operations partners to implement data-driven solutions that proactively protect our customers and our business.

This role is based in our [New York, NY, Menlo Park, CA and Washington D.C.] office(s), with in-person attendance expected at least [3] days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Design and lead initiatives that reduce fraud across our banking ecosystem using data, technology, and customer-back insights
• Collaborate cross-functionally with product, operations, and engineering teams to build a robust fraud defense strategy
• Monitor real-time fraud activity and maintain a dynamic feedback loop to continuously improve detection capabilities
• Own strategy and execution of fraud mitigation for ACH, wire transfers, and other money movement types
• Communicate strategic decisions clearly and effectively with senior stakeholders across the business

What you bring

• 5–7 years of experience in fraud strategy, with a strong track record in fraud detection and prevention for banking products like checking or savings
• Strong quantitative skills and a problem-solving mindset; comfortable working with large datasets to inform strategy
• Hands-on experience with SQL, R, or Python (including tools like Pandas and scikit-learn)
• Excellent communication skills with the ability to distill complex insights for varied audiences
• A Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.