We’re actively seeking an experienced, industry‑savvy Customer Acquisition Manager to help with managing our lead aggregators and various vendors to refine our sales lead purchasing strategy with velocity and precision. This is an exciting opportunity where optimizing spend, elevating lead quality, and partnering internally with Sales and Loan Underwriting will add incredible value and drive measurable impact across the organization.
If you’ve partnered with (or worked for) Consumer Reporting Agencies (CRAs) or lead aggregators in the financial‑services space — especially within installment lending — and you thrive in environments built on transparency, collaboration, curiosity, and continuous improvement, we’d love to speak with you. Apply today!
What We’re Looking For:
- Direct experience in the consumer‑finance lead ecosystem, installment loan lead sales, or lead acquisition. E
- Expertise working with large lead aggregators (or directly for one), with a solid understanding of pricing models, pricing logic, decision trees, and factors that influence lead traffic quality.
- A data‑driven mindset with the ability to connect performance metrics to sales conversion and revenue outcomes.
- Strong vendor‑management, relationship‑building, and negotiation skills that balance cost, quality, and volume.
- A collaborative approach, partnering seamlessly with Sales, Leadership, Underwriting, Data, and Technology teams.
- High attention to detail — especially when managing budgets, contracts, and performance dashboards.
What You'll Do:
- Own and optimize a $10M+ annual lead acquisition strategy, driving revenue growth by balancing cost, quality, and conversion from a diverse network of 10–20 lead providers.
- Develop and execute a data‑driven lead purchasing plan, analyzing performance trends, conversion metrics, and ROI to continually refine spend and improve results.
- Build and manage strong vendor partnerships, negotiating pricing, monitoring lead quality, and ensuring top performance from industry aggregators—especially within financial services and installment lending.
- Partner cross‑functionally with Sales, Underwriting, Data & Technology teams to integrate lead data, streamline feedback loops, enhance reporting accuracy, and support sales productivity.
- Identify emerging opportunities by evaluating new lead sources, industry trends, and competitive shifts, providing strategic recommendations that keep RIVO ahead of the market.
Qualifications
What You Bring:
- 5+ years in lead purchasing, lead sales, customer acquisition, or performance marketing — ideally within financial services or installment lending.
- Bachelor’s degree in Analytics, Marketing, Business, or a related field is a plus.
- Proven experience negotiating with or working for lead aggregators or high‑volume lead providers.
- Experience leveraging Tableau and advanced Excel for data visualization, reporting, and analysis (complex formulas, pivot tables, dashboards).
- Strong analytical skills and knowledge of statistics and standard analytical research methods, processes, and procedures.
- Demonstrated ability to balance spend strategy, quality control, and conversion optimization.
- Excellent interpersonal, leadership, conflict resolution, and team management skills.
- Excellent problem-solving and critical thinking abilities.
- Excellent attention to detail, time management, and organizational skills.
- Excellent verbal and written communication skills.
- Ability to travel to conferences and represent RIVO in a professional manner.
- Proficient in Outlook, Microsoft Office Suite or related software.
Additional Information
Company Benefits
- Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work – enjoy your weekends for relaxation and personal time
- Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
- Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak
- Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
- Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
- Daily Perks: Savor FREE coffee, energy drinks, and snacks – fueling your productivity and satisfaction!
- Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices – enjoy a company-paid parking or MTS pass
- Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive – your dedication and reliability deserve recognition
- Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year
- Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share—because your well-being is our priority
- Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence
We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $105,000.00 to $130,000.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs.
RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.