Customer Director Sales – New Business Banking

From best-kept secret to trusted partner—turning complex IT challenges into 100% reliable strategic impact for our customers

You will be the entrepreneurial and commercial leader in building our footprint and establish the Schuberg Philis brand for this customer. The role is both strategic and hands-on: you will drive business development, forge deep new relationships, and establish Schuberg Philis’s reputation as the partner of choice.

You will assume full commercial ownership to build our Paris-based footprint and set up new deals, ensuring growth by developing and leveraging an outstanding network, especially on C-level. Your background will allow you to anticipate business trends, turn opportunities into compelling new deals and win transformative business through credibility, persistence, and strategic insight.

As Customer Director Sales - New Business, you will fully embrace the Schuberg Philis way of working, embodying our culture of trust, craftsmanship, and collective ownership. You will build the relationship in the true spirit of our Schuberg Philis model, creating an environment where Mission Critical Engineers can thrive and deliver on their promises. When challenges arise, you proactively engage with your peers across Schuberg Philis, ensuring obstacles are surfaced early and solved together.

You’ll have the freedom to set your own course, backed by strong brand, proven propositions, and heavyweight case studies. You’ll work autonomously, but never alone.
And yes, the bar is high. But that’s exactly why you want to be here.

The challenge

For a long time, we are our customers’ best-kept secret. Now it’s time for everyone to know who we are.

• Do you know how to open doors that usually stay closed?
• Can you turn complex IT challenges into strategic opportunities?
• And are you ready to put the hidden gem of Schuberg Philis on the radar of our customer who demand nothing less than 100% reliability?

Then this is your moment to come on board.

About our customer

This financial institution has been a highly valued customer for over 10 years. Since the beginning we have been a strategic partner, supporting their mission critical application landscape, as well as their security, compliance, data and software services. The relationship is recognized by both parties as a true partnership, built on trust, transparency, and long term commitment, with substantial potential for future growth.

As one of the world’s leading international financial institutions, it operates in a complex and highly regulated environment that demands resilience, innovation, and continuous improvement. In this context, we are well positioned to further strengthen our role and deliver additional value as a key partner.

We continuously explore opportunities to expand and deepen our collaboration. This includes further development of cloud services, advanced data and AI capabilities, enhanced IT security services, and end‑to‑end software services. By combining our technological expertise with their business vision, we aim to support their strategic ambitions and contribute to a secure, scalable, and future‑proof digital ecosystem.

Your strengths

• You are a builder with commercial instinct and strong analytical sharpness. You know how to position an organization like Schuberg Philis: not as a supplier, but as a partner who makes the difference when it truly matters.
• You feel at home at C-level. You ask the questions others don’t‑ dare to ask. You switch effortlessly between business strategy and technology, and you build trust by listening, interpreting, and designing together.
• You think entrepreneurially and act with a result driven‑ mindset. You gain energy from growth, but never at the expense of quality. You look beyond today’s deal and build relationships that last for years.
• You believe in diagnosis before you prescribe. You know that customer satisfaction starts with truly understanding of what is going on. You speak the language of IT, Cloud, Data & AI, Software, and Security, and translate that knowledge into value at executive level. That means you sell what they truly need, rather than trying to capture every euro that comes your way.
• You are a natural connector. You have a relevant network within the asset management, pensions, insurance, or payments industries, and you know exactly how to build relationships within these domains that go beyond transactional interaction.

Your profile

• At least 10 years of experience and a proven track record in developing new business within complex IT or technology environments.
• Demonstrable ability to create demand that results in revenue growth.
• Experience in building and managing high-value accounts.
• Experience with Value Selling, preferably through MEDDPICC or similar methodologies.
• An active network at French financial institutions.
• You have a true face to‑ face relationship mindset: you invest time on site with stakeholders, build trust through in‑ person‑ conversations and a strong physical presence.
• Experience with compliance sensitive domains (NIS2, DORA‑).
• Leads complex sales cycles.
• You speak fluent French and English.
• Understands the French culture of doing business.
• Understanding cultural differences between European countries.
• Presence/lives in Paris area.
• You are able to work independently and remotely, while still being well connected with your team.
• Willingness to frequently travel to Netherlands and other European countries.

Why Schuberg Philis

As Customer Director Sales - New Business, you’ll have the freedom and responsibility to position Schuberg Philis across the whole customer. You’ll bring our propositions in Cloud, Data & AI, Software, and Security to the forefront—not by shouting louder, but by listening sharper and responding better.

A role that goes far beyond sales alone. At Schuberg Philis, you won’t be working in a commercial silo, but in a multidisciplinary team of engineers, architects, and strategists. Together, we drive meaningful change. You’ll work closely with both our Dutch engineering team and the Schuberg Philis sales team.

You will also play a key role in our growth ambitions within financial services. We are rapidly expanding our footprint across banking, insurance, pensions, and investments. Together with a committed team of like-minded colleagues, you will help realize this vision.

About us

At Schuberg Philis, we specialize in mission-critical IT—systems that simply cannot go down. Our unwavering focus is on delivering IT solutions with 100% uptime and maximum impact, supporting the business processes that keep organizations moving forward.

We work exclusively for enterprises with substantial IT budgets and a clear willingness to outsource (a part of) their mission-critical systems end-to-end. As a trusted partner to blue-chip organizations across financial services, transport and logistics, asset management, industry, retail, energy, the public sector, and critical infrastructure, we support operations that form the backbone of vital sectors. Our customers include Rabobank, ING, APG, KLM, Dutch Railways, TenneT, Enexis, Eneco, Heineken, the Dutch government, Philips, PostNL, and the Port of Rotterdam.

By deeply integrating expertise in Cloud, Data & AI, Software, and Security captured in our value proposition framework, we deliver futureproof solutions that drive tangible business impact.

Our autonomous teams combine deep technical know-how with a business-driven mindset, taking full responsibility for the systems that matter most. Through our integrated Plan-Build-Run approach, we co-create solutions with our customers from the first idea through seamless implementation and ongoing operations. By being accountable across every phase—from planning and building to running mission-critical IT—we empower our customers to realize their ambitions and keep their focus on what matters most: their business.

Founded in 2003, we’re proudly Dutch, with offices in Amsterdam, Rotterdam, and Eindhoven. Today, more than 450 colleagues collaborate in autonomous teams. This structure ensures that the experts themselves are in the driver’s seat and empowered to make decisions that create real value and contribute positively to both people and planet.

Our engineering heritage runs deep. At Schuberg Philis, a “true engineering culture” means giving passionate technologists and architects both the freedom and the responsibility to solve the hardest customer challenges end-to-end. We put craft, curiosity, and technical depth at the core, raising the bar through robust solutions, rigorous peer review, a culture of experimentation, and the drive to understand not just the “what” but the “why” behind every system.

That same curiosity shapes how we work with our customers. We always look beyond the IT question to understand the business question behind it, because the best technical decisions start with knowing what the business is trying to achieve. By connecting those dots, we offer guidance that strengthens resilience and responsiveness, ensuring technology becomes an enabler instead of a constraint. We thrive on knowledge sharing, hands-on creation, frequent retrospectives, and a shared sense of pride in making things work, especially when others cannot. As engineers, we don’t just solve issues, we leave things better than we found them.

Schuberg Philis has built its reputation on what we call the “100% principle”, an unwavering dedication to customer satisfaction, technical quality, and reliability. The company is deeply committed to supporting its customers’ most essential digital ambitions. Our legendary customer satisfaction record has made us a key technology partner for blue-chip and market-leading organizations within vital industries.

In 2025, Schuberg Philis entered a new strategic phase as majority ownership passed to Bridgepoint, a leading international private equity, listed in the UK. With offices in Amsterdam, Stockholm and Frankfurt, Bridgepoint’s partnership enables us to accelerate international expansion and innovation, while the founders and employees remain deeply involved in the business and its culture. This balance brings fresh resources and global perspective while protecting the continuity of Schuberg Philis’s unique culture, values, and commitment to long-term customer relationships.

Our culture & values

Schuberg Philis is defined by a people-focused culture that prioritizes expertise, teamwork, and openness. We are convinced that outstanding customer service starts with strong, empowered, and happy teams—through every project phase and long-term partnership. Hierarchy is kept to a minimum and bureaucracy is replaced with peer-driven decision making. Our expert teams are autonomous, taking true end-to-end responsibility for delivery and support, and aligned by shared ownership and trust, rather than top-down direction.

As a company of engineers, our DNA combines practical problem solving, high integrity, technological creativity, and the humility to learn and teach every day. The technical bar is set high, but so is our commitment to coaching, knowledge exchange, and “the best idea wins” regardless of role. Diverse thinking is celebrated, and building robust, elegant, and sustainable systems is a source of pride.

We are deeply committed to choosing customers and projects that align with our “Tech for Good” purpose, always considering their broader impact on society. Transparent, sociocratic decision making ensures every voice is heard, and our focus on learning, diversity, and well-being sustains a high-performance, caring culture.

If you want to learn more about how we approach mission-critical IT, feel free to visit us at schubergphilis.com.