What is the salary for the Customer Success Key Account Manager position at Jobgether?

The salary range for this Customer Success Key Account Manager position is $150,000 to $180,000 per year. Actual compensation may vary based on experience, skills, and location.

Where is this Customer Success Key Account Manager position located?

This is an on-site position at Jobgether located in US, North America.

How do I apply for this Customer Success Key Account Manager job at Jobgether?

Click the 'Apply' button on this page to be redirected to Jobgether's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

Jobgether is actively hiring for Sales roles. Visit the company page to see all open positions and learn more about working at Jobgether.

Customer Success Key Account Manager

$150k - $180k

Jobgether US 3 days ago

sales

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Key Account Manager in the United States.

This role is ideal for a proactive and strategic professional who thrives in a fast-paced, innovative environment. You will manage high-value customer relationships, ensuring successful adoption and maximization of technology solutions. By partnering with clients, you will identify opportunities to improve outcomes, drive value, and support strategic initiatives. This position combines relationship management, problem-solving, and business insight, offering the chance to influence client success and organizational growth. Strong communication skills and a customer-first mindset are essential to excel in this fully remote role, allowing you to collaborate across cross-functional teams while maintaining focus on client objectives.

Accountabilities:

Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention

Serve as the primary point of contact for client needs, inquiries, and escalations

Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations

Monitor account performance, adoption metrics, and usage data to identify growth opportunities and risk factors

Collaborate with internal teams to address client issues, implement solutions, and deliver a seamless experience

Conduct regular business reviews with clients to communicate progress, share insights, and align on strategic objectives

Contribute to process improvements and best practices to enhance client success outcomes

Requirements:

Proven experience in customer success, account management, or client-facing roles within a technology or SaaS environment

Strong relationship-building, communication, and problem-solving skills

Ability to analyze data and client metrics to provide actionable insights

Comfortable working independently in a remote environment while collaborating with cross-functional teams

Demonstrated track record of driving client adoption, satisfaction, and growth

Strategic mindset with the ability to balance day-to-day client needs with long-term objectives

Preferred: Experience in value-based care, healthcare technology, or AI-powered platforms

Benefits:

Competitive salary: $150,000 – $180,000 USD per year

Fully remote work with flexibility to operate from any U.S. location

Paid short and long-term disability coverage

Pet insurance

Paid time off and 10 company holidays

Comprehensive medical, dental, and vision plans with HSA/FSA options

401k with employer match

Summer Fridays and a supportive, collaborative culture

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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