What is the salary for this Customer Success Manager role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Lever Demo 2.

Where is this Customer Success Manager position located?

This is an on-site position at Lever Demo 2 located in Arlington, TX.

How do I apply for this Customer Success Manager job at Lever Demo 2?

Click the 'Apply' button on this page to be redirected to Lever Demo 2's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

What is Lever Demo 2?

Lever Demo 2 is actively hiring for Support roles. Visit the company page to see all open positions and learn more about working at Lever Demo 2.

Customer Success Manager

Lever Demo 2 Arlington, TX 7 days ago

support

Hi, welcome to the opening paragraphs which are defined in Settings -> Job Site. We'll show this in a moment.

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever. We advocate for our customers by working across Lever to deliver solutions and share our learnings internally to help shape our products.

We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customer’s success. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.

The Skill set

3+ years of customer relationship or account management experience working in software as a service (SaaS)

Solutions and results-oriented mindset

Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities

Highly organized with strong project management and time management skills

Hands-on experience with product training to external customers

Proven experience delivering value-based communications

Strong ability to facilitate meetings with customers and users of various levels of seniority

Empathy for customers

Experience with opportunity identification for account expansion and revenue growth

Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customers

Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Eventbrite, ClearSlide, change.org, and thousands more leading companies, Lever means you hire the best by hiring together.

Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion.