Customer Success Manager, Manufacturing

Who we are

We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing – and doing it together. We aim to improve the flow of goods, time, and energy – and we know we can’t shape the future by clinging to the past. So, we keep evolving, together. 

What we do

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. 

With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact.  Companies like ICA, Coop Sweden and Apoteket trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career! 

We are currently seeking a Customer Success Manager to join the Customer Success team working with particular focus on our Manufacturing customers. Working within the Manufacturing customer base offers you a chance to play a vital role in building out our practices towards this customer segment that is rapidly growing!  

What we need you to do and be

Bring your ideas. Challenge ours. Grow with us. This is some of what you will be doing in this role:

What you’ll bring to the table:
In this role you preferably have experience and knowledge from SaaS solutions and from effectively working with these tools as drivers of business value. You have a proven track record of acting as trusted advisor to customer, ensuring high customer satisfaction, and managing relationships to senior management. Desired Background:

What we offer in return

You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.  

• An international career and learning opportunities
• A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future 

These are the RELEX key benefits 

• Flexible working
• Genuine work-life balance
• Annual leave
• Internet and mobile phone benefits
• Diverse, inclusive, and supportive work culture
• Meaningful work with a commitment to a more sustainable future
• High autonomy
• Room for creativity
• Strong team spirit through company parties, two team days per year, and after-work activities
• Family-oriented policies
• Flat hierarchies   
• Two paid volunteering days each year 

We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other. 

If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application form as soon as possible. 

Apply today and be part of the future. Be RELEX!