BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
✅Main duties and responsibilities:
✔️Communication with customers through online-chats, e-mails
✔️Maintain prompt and empathetic attitude towards customers
✔️Acknowledge and resolve customers’ complaints
✔️Knowing our products inside and out so you can answer the questions
✔️Ensure the satisfaction of the customer and provide professional support for customers
✅Experience and qualifications:
✔️Excellent written and verbal Swedish and English skills
✔️Analytical skills
✔️Ability to work in multitasking environment
✔️Experience working with customer support would be a plus.
✅What we offer:
✔️Working in dynamic European company
✔️Flexible work hours
✔️Ability of career and professional growth within the company
✔️Corporate events, teambuildings.
✔️Young and friendly team
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