Customer Support Agent with Turkish
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
Sofia Stars is growing tremendously, and we continue to conquer new countries!
Role in a nutshell: We're looking for a Turkish & English-speaking Customer Support Agent to join our team and make his own contribution to our products.
Responsibilities:
✔️ Providing support in Turkish by email and Live chats;
✔️ Processing with great attention to details and content;
✔️ Identifying clients' needs and proactively proposing solutions;
✔️ Focusing on customer expectations and satisfaction;
✔️ Working closely with our team to improve and establish the necessary processes.
Qualifications:
✔️ Proficiency in Turkish and English, both written and spoken;
✔️ Proactive person with good support/sales skills;
✔️ Strong communication and negotiation skills;
✔️ Attention to detail;
✔️ Previous experience as a support agent will be considered an advantage.
Why Brainrocket?
✔️ Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Birthday celebration present;
✔️ Ability for career and professional growth within the company;
✔️ Sportscard (Multisport) - partly covered & team-building events and activities;
✔️ Sunny, spacious office;
✔️ Wedding gift;
✔️ Gift for newborns;
✔️ Time for proper rest and 20 working days of Annual Vacation, maternity leave support;
✔️ Food vouchers, breakfast, fruits, and snacks available in the office.
Bold moves start here. Make yours. Apply today!
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