Czech/Slovak VIP Customer Support

• Fluent in Czech or Slovak and English, both written and spoken
• Proactive with strong customer service or sales skills
• Great communication and problem-solving abilities
• Detail-oriented and customer-focused
• Experience in iGaming or VIP support is a plus

• Handle VIP customer inquiries via chat, email, or phone
• Maintain personal, long-term relationships with VIPs
• Collaborate with the VIP team for smooth service delivery
• Ensure compliance with company and regulatory standards
• Work night shifts (5 PM–2 AM), 5 days/week, including rotating weekends
  

We offer excellent benefits:

• Snacks in the Office;
• 20 / 26 days of vacation per year;
• 6 days of sick leaves without document required;
• Attractive office location and facilities - Brain Embassy office;
• Medical insurance for you and your partner;
• Sports package;
• Birthday, wedding, and newborn gifts;
• Languages classes (partially paid by the Company);
• Career growth opportunities;
• International corporate parties, great team-building events and activities.